How are we doing?

Measuring the impacts of our efforts to improve lives can be challenging, but we feel it is well worth it. 
 
That is why each year the Wilson County DSS Board evaluates our agency’s strategic work plan, known as Leading By Results (LBR). 
 
The evaluation is more than just a look at what we accomplished.  It celebrates what our citizens, staff, community partners and board have achieved together. 
 
Recently the board gave the department high marks in all areas.
 
“By constantly achieving the most efficient and appropriate courses of action through LBR, staff are making a significant difference in the lives of citizens in Wilson County,” said Jay Gallimore, DSS board chair. 
 
“It is exciting and humbling to lead great staff that want what is best for families in Wilson County,” said Glenn Osborne, director.   “The work does not stop here just because we have great results.  We now move forward to make an even greater impact.”
 
The LBR results work focuses on five key areas: Safe Children, Thriving Youth, Self-Sufficient Families, Healthy Adults and Reliable Service. Each key has strategic goals that the agency seeks to achieve.
 
The board rates the keys as No Progress, Progress, Substantial Progress or Maintaining High Level.  All five keys earned a rating of MHL - Maintaining High Level.
 
|| see more @ wilsoncountydss.org || 
 
In 2003 the agency started Leading By Results. The plan guides DSS staff to focus on strengths  and challenges throughout the year.
 
The goals are measured for progress and direct impact on services delivered to Wilson County children, families, and adults.