SDN Insider | Special Conference
Service Design Network


The Service Design Global Conference 2013 (SDNC13) will be held in Cardiff, Wales (UK) on 19th-20th November 2013.

The Service Design Global Conference is where leading practitioners, businesses and academics present the latest thinking in the field of service design. Now in its sixth year SDNC13 will come to the UK for the first time offering opportunities for new business, networking and learning.

We are very excited to have a range of fantastic speakers this year and a programme full of presentations, workshops, exhibitors and plenty of networking opportunities.



Speakers                                                

The incredible line-up of speakers will include:
  • Joel Bailey, Head of Service Design at Capita
  • Mark Catchlove, Head of Insights at Herman Miller
  • Maria Jose Jorda Garcia, Retail Banking Innovation Partner at BBVA
  • Ben Terrett, Head of Design at Government Digital Service, UK Cabinet Office
  • Clive Grinyer, Director of Customer Experience at Cisco
  • Matt Garrood, Director of Digital Planning & Innovation at EE
  • And many more…



SDNC13 is the place to debate, share and learn about the latest developments in the field of service design. We are looking for the best new work, methods and thinking developed over the past year to take the stage and lead the debate in Cardiff this November.

If you think your work is worth shouting about, make sure you do so. This year we are looking for presentation, workshop and Pecha Kucha proposals around the conference theme ‘Transformation Through Service Design’.

Apply now! If you’d like to submit your work for the Service Design Global Conference this year please visit our website. Successful applicants will get a complimentary conference pass, profile in the conference booklet and possibliy an article in Touchpoint, the journal of service design.



Tickets


Last year the Service Design Global Conference sold out, make sure you register for your tickets early and also receive a discount on the standard ticket price.
A very limited number (100) of early bird tickets are now available at a discounted rate. We already have a great line-up of speakers confirmed and an amazing venue so register now to secure your ticket.

Register now!


Members and Students Day



The members & students day will be on 18th November, the day before the conference. We want everyone to make the most of their time in Cardiff and we will provide excellent networking opportunities. With this in mind, all members and students attending events on this day are invited to the Networking Party in the PDR building for plenty of food, drinks, music and networking.



Why attend SDNC13?


  • Be inspired by results from companies and organisations utilising service design.
  • Build your network and meet the people at the forefront of the service design world.
  • Hear the latest thinking and learn the latest approaches.
  • Learn how to create value and profit using service design methods.
Still not sure about attending SDNC13, here are 10 reasons why Cardiff will be great.






Become a member of the Service Design Network!

The Service Design Network welcomes all service design professionals and those interested in service design, as well as businesses and academics, service designers and young professionals who are not part of a company or institution along with students and PhD reseachers to become a members of the network.


Check out the three different memberships:
- Corporate membership
- Individual membership
- Student membership

Members get 20% discount at the Service Design Global Conferences!
Conference Theme
This year’s conference will be exploring successes, techniques and emerging ideas across the theme ‘Transformation Through Service Design’. You can read more about the conference theme here.

Important Dates

            
Service Design
Global Conference

19th – 20th November 2013

Members | Students Day      
18th November 2013

Early bird tickets close     
31st July 2013

Call for Contributions
Deadline

31st July 2013                    
Read more

Volunteer Applications
Deadline
                              
20th September 2013          
Read more
Partner with us

 
We have a number of sponsorship opportunities available for SDNC13, ranging from a high-visibility presence across the whole conference through to exhibition spaces and more tailored packages.
To find out more and to download a sponsorship pack please visit our website.
About the organisers

 
The Service Design Global Conference 2013 is organised by the Service Design Network and will be hosted by Service Design Network UK, PDR (National Center for Product Design, Development and Research) and Cardiff Metropolitan University.
You can find out more about the organisers on our website.
Copyright © 2013 Service Design Network, All rights reserved.



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