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What is the Value of Service Design?
The team at Nile HQ, part of SDN UK Chapter has prepared a video aiming to help communicate the value of service design approach to business audiences.
Encourage your customers
The Truth about Customer Experience?
A must read HBR article on why customer experience is not enough to create great touchpoints.
Discover it
Designing for Multi-touchpoint Experiences
Jamin Hegeman, SDN Events Board Principal explains how your team and stakeholders can have a mindset for designing the best service experiences.
Enjoy the experience
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New Touchpoint: Designing for Citizen-Centred Public Services!
 Service design is increasingly playing a role in determining how government services are provided to citizens. Despite the attention that service design for commercial projects usually attracts, as a practice, it’s very applicable to the field of government as well. Find more and don't forget to enjoy our open article!
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Save the Date: One month left!
The Conference is ready to start, but we are still missing you! Don’t put it off, get your conference ticket now!. If you are a SDN Member enjoy -20% off! We want to meet you in Cardiff on November 19th-20th to talk, learn and share ideas around the theme of “Transformation through Service Designâ€. See you there!
*The Regular priced tickets are only available until the 31st October.
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This year's MEMBERS DAY keynote speaker John Mathers, CEO, Design Council
The CEO of the UK Design  Council will give an overview of the growing recognition of the value of Service design in the UK. John will take SDN members through examples of the Design Council's work in the area of service design, particularly for social challenges. Read Members programme!
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Service Design Talks, Sao Paulo, Brazil
 SDN Brazil chapter held the first meeting last Sep, 28th in Sao Paulo with people from Box 1824, Designit, Insitum, MJV and Mauricio Manháes among others. For 10h about 70 participants met companies' presentations and engaged in discussions and debate. Go to the full update & pics!
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KIDP & SDN at 2013 Global Design Workshop
 This week in Berlin, SDN with KIDP, the Korean Institute of Design Promotion, the biggest design institution belonging to the Korean Government, held a one-week workshop on Integration and Service Design aiming to enhance the competitiveness of talented Korean Designers on a global level! See some pictures here!
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Web developer at sedes-SDN - Cologne, Germany
Junior research designers at Truth - London, UK
Design research intern at Designit - Madrid, Spain
Two senior service designers at FutureGov - London, UK
Differents job opportunities at Continuum - West Newton, MA, US / Venice, CA, US / Milano, Italy
Service designer and senior service designer at Service Innovation Labs - Berlin, Germany
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Become a member!
 The Service Design Network welcomes all service design professionals and those interested in service design, from businesses to academics, service designers to young professionals who are not part of a company or institution along with students and PhD students to become member of the network.

Check out the three different memberships and their benefits!
Support the discipline and enjoy the member benefits
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