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DHHS Newsletter, Sept. 2013
Read this message in ASL here: http://www.youtube.com/watch?v=zrVWra3k3pE&feature=youtu.be

Message from the Executive Director:
  • Fall is here and along with the new season, there is lots of DHHS news to share.  After 7 months in my role, I am feeling so excited about the amazing team that I work with and would like to share some highlights of our hard work:
  • Renovations are done and DHHS looks amazing!  Please come and visit us.  One improvement is our large media screen located in our front entry, with information on DHHS programs and services.  DHHS would love to share your news and I invite you to email us with upcoming dates and information you’d like to post.
  • DHHS is proud to be welcoming  two new managers to our team:  Cindy Pilz, who has taken on the role of Manager of Deaf Services and Cammie Kaulback, who will take on the role of Manager of Hearing Services.  Cindy brings over fifteen years of relevant experience working in education, along with strong leadership skills from her extensive community involvement.  Cammie was previously a lawyer who realized that her passion was in non-profit management.  She brings strong program management experience, as well experiencing the impact of hearing loss within her family; I am thrilled to welcome her to our team.
  • I am very pleased to announce that Jaclyn Whitelock will be staying with us on a permanent basis, working as the Coordinator of Communications and Hearing Services.
  • Our Equipment Services team Rytch and Kathy have been working hard to launch their new eStore with lots of new equipment, including items to help with hearing prevention, safety and tinnitus.
  • Effective October 1, DHHS will be introducing improvements to Interpreting Services and Todd and the DHHS team will be sharing this news at Town Hall Meetings scheduled for Calgary on October 8 at DHHS, starting at 7:00 pm and in Edmonton on October 10 at EADCC, starting at 7:00 pm.
  • Lynne (Communications and Fundraising) and I have been working hard on new communications and marketing efforts, including finalizing a new refreshed name for DHHS, (deletions) new brochures and an updated new website.  More information on this will be presented at our Town Hall Meetings.
  • After a summer rest, the DHHS board will re-convene in September and Barbara Revay (Board Chair) and I would like to extend a welcome to our new board members Don McCarthy, Amber Jurney (nee Schultz), Emil Kvarnberg, Michael Setters and Bob Bailey.

I am always happy to learn and hear your feedback and as always, my door is open for questions or suggestions.

Mona Hennenfent
mona.hennenfent@dhhs.ca


 
Message from the Board:
 
It is hard to believe that it is already September and the kids are back in school.  I hope that those of you who were affected directly or indirectly by the flood have been able to get normalcy back into your lives.  It was an unusually busy summer for DHHS and the staff and Mona will be addressing the renovations, the exciting staff additions to our DHHS team as well as other changes in her Executive Director’s message. As Chair of the Board I am enthusiastic about the upcoming months as I look forward to working with our new and returning Board members. Our Board will work to ensure that DHHS has a strong strategic vision so that we can continue to serve and provide the best services to our communities while strengthening our relationships with our stakeholders, funders and donors.

Warmest regards, Barbara Revay


Manager of Deaf Services Hired

The Deaf & Hard of Hearing Society is pleased to welcome Cindy Pilz to the position of Manager of Deaf Services.
Cindy is an active and long-standing member of the Calgary Association of the Deaf. She held the position of President from 2008 to 2013, and was a member of the executive of CAD for eight years before that. During that time she was also in charge of CAD’s casino, and helped plan Deaf Alberta Expo and the Deaf Canada Conference.
Cindy brings strong skills in collaboration and building relations. She has worked closely with the Sign Language Interpreter community, while her most recent role involved working together with students, teachers, staff and interpreters to help students achieve academic success.
In her new position, Cindy will oversee programs and services for the Deaf community and steward relations with all Deaf community stakeholders.
We look forward to having Cindy join the staff at DHHS. Congratulations, Cindy!


Renovations

After a busy summer, DHHS has finally completed phase one of renovations!  Our office is now newly painted, complete with new carpeting and furniture.  In addition, our basement has been painted and has new flooring, and is once again open to community groups who wish to rent it for meetings and socials.  Remember, members receive half off rental fees!  If your group is interested in renting the basement, please contact Jaclyn Whitelock by email: jaclyn.whitelock@dhhs.ca
We are now looking to raise money for phase two of renovations, which will involve updating both the kitchen and bathroom areas in the lower level to better serve our clients.  Help us finish the job and donate to complete our renovations!  Your contribution will be acknowledged by signage in our building.  Visit www.dhhs.ca/donate/ to make a gift.
Finally, DHHS is in the process of refreshing!  This will include a new, refreshed name for DHHS, and a new updated website.  More information on this will be presented at our Town Hall Meetings.  Stay tuned for an official launch date!\


 
Thank You Audiology Innovations!

Four participants from Audiology Innovations competed in the Spartan Race on August 17th, 2013 to raise funds on behalf of the Deaf and Hard of Hearing Society.  Morgann, their receptionist, describes her experience below:

“My family has always been active and competitive, and the concept of a 5 km obstacle race sounded like a fun way to spend a Saturday.  Little did I know this would end up being the most physically challenging activity I have ever taken on in my life.

It was thirty degrees at the Wild Rose Motocross Track in Calgary on Saturday August 17th, 2013 and the wind was picking up.  From splashing through mud puddles to lugging sandbags up steep hills, there was not one moment where our physical capability was not being put to the test.  I entered the race with the mindset that my intermediate level of fitness would help me navigate the course with ease.  I can now safely admit that I was very wrong.  This race challenges every muscle in your body as well as your mind.  With our friends and family cheering us on from the bleachers, we skipped through tires and climbed sideways walls.  We pulled ourselves up ropes and under barbed wire.  We threw spears at scarecrows.  The obstacles were almost something to look forward to after running for stretches on the windy and dusty path.

It took us just over one hour to complete the race.  Our family placed 116 through 119 in our heat of 350, and in the 2600s from the whole day of almost 6000 people!  We did much better than we expected.  After all the anticipation and preparation, we had finally done it.  We were coated in mud, and had huge smiles on our faces.  This was an accomplishment worth celebrating.

I am proud to say we raised $600.00 for the Deaf and Hard of Hearing Society and we had a great time doing it.  You can be sure that we will be there next year to beat our time!”


Interpreting Services:

DHHS offers interpreting services by highly skilled and qualified American Sign Language interpreters, primarily in Calgary and Edmonton. DHHS provides interpreters for a wide range of situations, including weddings, court cases, and awards ceremonies. Bookings can be made anytime online, or by one of the following contacts:
 
Monday to Friday 8:30 a.m. to 4:30 p.m.
TTY: 403-284-6201/780-451-9999
Text: 587-330-4823
iPhone / iPad Message & Facetime: 587-989-3447
Tango (Video Call): booking@dhhs.ca
Video Phone (Sorenson VP200): 403-002-0013
Video Phone (I2eye): 184.71.59.213
Email: booking@dhhs.ca
Fax: 866-501-0653
Phone: 866-471-2805 (Ext 2)

After Hours EMERGENCY Services
TTY: 403-244-2798
Text: dhhsemergencysvc@tigertel.com
Email: dhhsemergencysvc@tigertel.com
Phone: 866-471-2805 (Ext 1)


DHHS Courses and Classes:

Family Focused ASL Immersion Weekends:

Our Family Focused ASL Immersion weekends offer students the opportunity to learn basic conversational sign with a focus on words most commonly used in the home and community. Child care provided upon request. Class fee is $100 per person, with subsidies available for those who can cite financial burden.
 
October 25, 26, 27
7 – 9 pm Friday; 9 am – 4 pm Saturday and Sunday
Providence Child Development Centre, 5232 – 4th Street SW, Calgary

 
To register for one of our upcoming Family Immersion weekends, or to request more information on this and other ASL courses offered, please contact Jaclyn Whitelock by phone (403 284 6213), TTY (403 284-6201), or email jaclyn.whitelock@dhhs.ca.

Family Focused ASL classes are made possible through a generous donation from Calgary Learns










 
DHHS has a new eStore!
Read this message in ASL here: http://www.youtube.com/watch?v=T3uXPQkhFr4&feature=youtu.be

This online store is more visually friendly and easier for users to navigate.  Demonstration videos are included for select items. Online payments can be made by Visa or MasterCard. In addition, there is the option to place items you would like to order into your shopping cart and send us a money order or cheque for payment.  We still offer the option for you to pick up your item at our Calgary location, or we can also ship anywhere within Canada and the United States. 
Visit us at http://eStore.dhhs.ca to find items for individuals or organizations.  Many of our products work with your iPod or Tablet, and we continue to offer Pocketalkers, alarm clocks and amplified phones. Check it out, and let us know what you think!
 Equipment Services: Introduction of New Consulting Fee
Read this message in ASL here: http://www.youtube.com/watch?v=t4P_a3m48Lw&feature=youtu.be

The DHHS Equipment Services department will be implementing a new consulting fee beginning October 2013.  The new fee is to defray costs for DHHS staff  to prepare reports for clients, plan and recommend equipment systems for the home or organization, promote effective communication and if needed, to assist with funding applications to external organizations. 
 
The new fee structure will be as follows:
Individual appointment (Calgary Office only):  
$20.00
Home Visit appointment (Calgary only): 
$75.00
Organizational Assessments (province-wide):  
$175.00 plus mileage. 
 
If you feel you cannot afford the fee, please contact us to discuss your situation.  We are here to assist you. 
Save the Date: Annual Turkey Dinner
Read this message in ASL here: http://www.youtube.com/watch?v=mL_wf26eq4o&feature=youtu.be

DHHS will be holding its annual Turkey Dinner on Saturday, November 23rd 2013.  Members, friends, and family are all welcome! Ticket prices are as follows:

Adults: $20
Seniors, DHHS Members: $15
Children 6-12: $10 (children under 5 free)


If you are interested in volunteering for the Turkey Dinner, please contact Jaclyn Whitelock by phone (403 800 6651-voice) or email (jaclyn.whitelock@dhhs.ca).  We need help with setup, in the kitchen, ticket selling, and cleanup.
 Town Hall Meetings
Read this message in ASL here: http://www.youtube.com/watch?v=Aa5B0JCXaaE&feature=youtu.be

Come join DHHS for a Town Hall meeting to learn more about upcoming changes with staff members, our new name, and other exciting changes!  We welcome your feedback, and are here to answer any questions that you may have. We look forward to seeing you there!

Calgary
October 8th, 7:00 pm
DHHS
63 Cornell Road NW
Calgary, AB
T2L 0L4
 
Edmonton
October 10th, 7:00 pm
EADCC
#204, 11404 - 142 St.
Edmonton, AB
T5M 1V1

Tinnitus Meeting:
Read this message in ASL here: http://www.youtube.com/watch?v=W25TOis507o&feature=youtu.be

Sunday September 29, 2013
2:00 – 4:00 p.m.
Deaf & Hard of Hearing Society
63 Cornell Road NW
Calgary, AB

 
There are many different causes of Tinnitus.  The closer the treatment is matched to the cause, the better the chance of success at alleviating the symptoms.  At this meeting, a review of causes will be paired with specific suggestions for appropriate professional treatments, and individual actions. This can help bring Tinnitus under control and occasionally eliminate it.  All are welcome to attend; assistive listening devices and captioning will be provided. To RSVP or for more information, please contact Sylvia Bird: sylvia.bird@dhhs.ca

New Tinnitus Clinic:

A new tinnitus clinic will be opening in Calgary.  Deborah Lain, Suzanne MacLaren and Dr Justin Chau, MD FRCSC have travelled to the US to learn about the best known tinnitus programs available.  They have now come back and worked at adapting that information to the Canadian medical system.
The Tinnitus Clinic will be the only one of its kind in Canada, and will be held at the Calgary Ear Centre.
To contact them:
Phone: 403-228-3300
Fax: 403-228-3349
Web:  http://www.hopefortinnitus.com
Deaf Sports Association:  Playdown 2013
Read this message in ASL here: http://www.youtube.com/watch?v=rKq4_0ra-24&feature=youtu.be
 
When: Saturday October 19th, 2013
Time: After AGM and Elections (Meeting start @ 11AM)
Cut off: 15 mins after AGM Meeting
Start Game: 15 mins after Cut off
Where: Calgary, Alberta at Bonasera Pub
3525 – 26 Ave SE
New/Renewal Membership Fee: $20
Playdown Fee: $10

 
Please Confirm with ADDA to participate in Playdown
 
Adam Northey, President: adamnorthey40@gmail.com
Terri Watts, Vice President: wattsbulldogz@gmail.com
Survey: Alberta Sport Plan
Read this message in ASL here: http://www.youtube.com/watch?v=X-QtByYeDAA&feature=youtu.be

Deaf and Hard of Hearing Albertans:
As athletes, officials, administrators, parents– please answer the survey! Your input is important to Alberta government on the Alberta Sport Plan for the next 10 years. The more of you mentioning Deaf Sports, the more attention you get for future athletes at all levels (deletion) (recreational, competitive, high performance, masters, 55+).  Completing the survey will take less than 10 minutes of your time: www.AlbertaSportPlan.ca
Hearing Aid Recycling Program:
Read this message in ASL here: http://www.youtube.com/watch?v=AHaE12oSfnc&feature=youtu.be

Did you know that you can recycle your old hearing aids?  You can drop old used hearing aids off in any Lions Club Eye Glasses recycling box and the Lions Club will send them to Vancouver to be refurbished and distributed.  The following locations will accept your old hearing aids:
Bay Optical
Co-op Pharmacy (Calgary)
Crown Optical (Calgary)
Funeral Homes (Calgary)
Optical Stores (Canada)
Participating Churches
Participating Funeral Homes
Superstore Eyewear
Wal-Mart Vision (Canada)
Calgary Deaf Seniors’ Club
Read this message in ASL here: http://www.youtube.com/watch?v=Ba6FG9uNgQ0&feature=youtu.be

The Calgary Deaf Seniors’ Club is a volunteer-run organization where Deaf seniors in Calgary and the surrounding area can meet and participate in social events.
Upcoming Meetings:
October 1, 12:30 pm: “Cingo”
October 15, 12:30 pm: “Aingo”

Location:
Deaf and Hard of Hearing Society
63 Cornell Road NW
Calgary, AB
T2L 0L4


For more information, please contact Grace Court, President, by email: grace09@telus.net
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