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A new WORDPRESS version is now available for your website. Information about updates to your website...
Mirror Images Web Services

Wordpress 3.7 Update

October 25, 2013

Hi <<First Name>>!

You are receiving this email because you are a customer of Mirror Images Web Services that uses the Wordpress content management system. You can opt out of receiving these emails at any time by using the unsubscribe link below.

You may have noticed when logging into your Wordpress system that the update to version 3.7 is now available. This update contains security fixes. Users still covered under the one-year update agreement in their contract will be updated within the next two weeks. Updates will not be started until compatibility with plugins and add-ons is checked.

If you plan on updating Wordpress without assistance, you are strongly urged to make full backups of your site files and database before proceeding. It is also advisable that you check into the compatibility of WP 3.7 with any plugins or add-ons you are using.

NEW! Now offering a Wordpress Update Services as an annual contract. For a fee of only $150 per year, your Wordpress system & any plugins* will be updated when those updates become available for one full year. This contract will cover updates, file & database backups, and file/data restoration if there are problems after the updated. You will not need to request services - updates will be taken care of as soon as they become available. 

*Plugins not installed by Mirror Images will not be covered under this contract. The contract will not cover new or custom programming or structural changes that may be needed to if your theme or data is not compatible with a version update.

If you are interested in this new contracted service, please call 850-710-5156 during business hours, or email me directly anytime!

 

Questions, Questions!


How do I know if I am under contract?
Your WP version updates are under contract if your new Wordpress website was setup by Mirror Images on or after October 25, 2012 or if you obtained a contract specifically for Wordpress updates from Mirror Images.  This service is not automatically done under the standard maintenance agreement. If you are not under contract specifically for WP updates, you must request updates when they become available.

How do I request update services?
Send an email request to changes@mirrorimages.net.

How much will it cost?
Typically, updates take somewhere between 15 and 30 minutes if your current installation is only one or two versions behind. Time needed to update depends on the current version number, number of plugins in place that might also need updating and the type of theme being used (standard vs. customized). Per hour charges are determined by maintenance contract or hourly charges ($45 to $55 per hour).

Do I have to update Wordpress?
No. Although, in most cases WP updates relate to security or operational fixes. You should do the updates to ensure smooth, secure operation of your website and continued compatibility of your plugins.

I tried to update Wordpress and it says my web services are not compatible.
Your site is located on an "old" hardware server that will not be upgraded any longer. In 2011 - 2012, all users on that server were notified and given the option to migrate to a newer server. You can migrate your site to the new server to get all the latest available services.

I don't understand any of this!
No problem! Call 850-710-5156 or email for more information!!

PLEASE DO NOT REPLY TO THIS EMAIL FOR ASSISTANCE!!
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