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Cooper Parlor: Service Blueprinting
Check out this amazing presentation on the introduction to service design and service design blueprints by Izac Ross.
Find out more about the presentation
IBM Hire 1000 Service Designers Worldwide
IBM will be committing over $100 million to “...globally expanding its consulting services capability to help clients with experience design and engagement.
Discover more
Forrester: Customer Experience will Make Traditional Marketing Defunct
Is it true that the drive to integrate customer experience into business strategy is set to ruffle feathers among the certain departments in mid- to large-scale businesses?
Find out the answers
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Service Design Global Conference 2014
There are five months left until the Service Design Global Conference 2014!
Secure your seats and purchase your early bird tickets now! Moreover, we are opening the Call for Speakers and you can access the information here.
To get all announcements about the conference, subscribe to the conference newsletter and follow @sdnconference on Twitter!
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New Touchpoint: Transformation Through Service Design
 After the great success of SDNC13, now it is time for Touchpoint Vol. 6 No.1, exploring successes, techniques and emerging ideas across the theme of ‘Transformation Through Service Design’. Discover the transformation through service design and enjoy our open article!
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More than 260 Touchpoint articles are available online!
 Enjoy your full access to over 260 Touchpoint articles in our database! SDN members can download the single pdf file of the articles by logging in to the SDN website, while non-members can purchase them for a small charge.
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Farewell to Katrine Rau
 Katrine Rau, who has been a competent and valuable member in the SDN Management Team, has decided to pursue her personal career, and we wish her every success in her future.
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Welcome to our new members
We welcome our two new members who will bring new energy to the SDN team!
 Tarja Chydenius, the national representative of SDN Finland, is now becoming the Principle of National Chapter Board and joining the SDN Management Team.
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 Atsushi Hasegawa, who has been successfully leading the SDN Japan through the last year and did a great job in hosting SDN National Conference 2013 in Tokyo, is now joining the SDN National Chapter Board.
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Brand Manual: Friendly Marina
 Since a marina's real business encompasses everything to do with sleek boats and fine restaurants, Brand Manual designed a model of marina service to promote good reputation for the boat and restaurant owners.
Discover their marina masterplan!
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Publish your articles on the SDN website!
 If you are an SDN member, you can publish your work on the SDN website and share it with the community! SDN will also promote it on our social media channels!
Submit your work now!
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Nile welcomes Stuart McMorris as their new Senior Visual Designer
 In this video, Stuart McMorris introduces himself as Nile's new senior visual designer. The SDN team is looking forward to him and Nile expanding the services they provided.
Check out the video!
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Welcome to our new academic intern
 SDN office has a new international member in our team! As our academic intern, Kokaew Wongpichet will be focusing on academic projects to be shared with the service design community, as well as with the service design academic program. Welcome on board!
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Service Designer with Volcanic
Senior UX Designer at Awasu
Junior Innovation Consultant at Peer Insight
Interaction Designer at Edenspiekermann
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Become a member!
 The Service Design Network welcomes all service design professionals and those interested in service design, from businesses to academics, service designers to young professionals who are not part of a company or institution along with students and PhD students to become member of the network.

Check out the three different memberships and their benefits!
Support the discipline and enjoy the member benefits
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