Carecor ™ Health Services LTD.
What's Happening-APRIL 2014

SPOTLIGHT ON...

Rhea Stoddart, RN

"The patients talk to me. I need to be there for them and realize certain things may not be what they want, so they need to change. Especially in the ER, people may become unstable quickly so you have to advocate for them to be moved to a more critical area."

Read Full Interview >

WELL DONE!

Nataliya H, RN, Critical Care:

"We are very pleased with the care given by Nataliya to our patients on the Unit, thank you very much."
(Marygail, St. Michael's Hospital)

Moussokoro K, RN, Emergency:
"Moussokoro did an excellent job in the Department.  We are very pleased with her would welcome her back anytime."
(Lucy, Trillium Health Partners, Credit Valley)

Evelyn, Maggie, Zeldie, PSWs
"I would just like to you to know that the services I have received from Carecor and the Staff have been outstanding!  I have been very impressed with your booking department and especially with the PSWs I have working with my mum.  I would like to specifically thank Evelyn, Maggie, and Zeldie, all first class and compassionate Caregivers. "
(Esme, Private Care Contact)

 

 

WHAT'S NEW

Patient Safety Corner

Canadian Patient Incident Disclosure Guidelines 

Imagine that an incident happened to you or a loved one while you were receiving care in the hospital - let's say you received the wrong medication. Wouldn't you want to know what happened and isn't this your right to know what happened? Achieving a culture of patient safety requires open, honest and effective communication between healthcare providers and their patients. Patients are entitled to information about themselves, and about their medical condition or illness, including the risks associated with healthcare delivery. 

READ MORE


Occupational Health & Safety Corner

The Four Moments of Hand Hygiene
 
Before entering the patient's room or after leaving the patient's room ... do you still have doubts about what is the proper hand hygiene protocol?  Why should you care? Because healthcare associated infections (HCAI) are the most common serious complication of hospitalization. In Canada, it has been estimated that 220,000 incidents of HCAIs occur each year, resulting in more than 8,000 deaths. And if you are like most healthcare providers, you assume that you are already practicing good hand hygiene, yet research shows us that less than 40% of healthcare providers are compliant with good hand hygiene practices. Here is your chance to see how well you are doing. 
 

READ MORE


Accreditation Corner

Why Accreditation Matters

Carecor participates in the Accreditation Canada program. Accreditation helps organizations like ours improve our performance for the benefit of our clients and the health system.
We have chosen the Accreditation Canada program to help us pursue excellence, improve our performance, and guide our ongoing quality and safety initiatives. We do this as a mark of pride and as a way to create a strong and sustainable focus on quality and safety within our organization. It helps us:
* Assess our services and find out where to focus our improvement efforts
* Develop standardized processes to improve efficiency and reduce costs
* Mitigate risk and support the uptake of best practices
* Build a culture of quality, safety, and excellence
* Identify leading and commendable practices
* Publicly promote our commitment to offering safe, high-quality services
Not all agencies have achieved the accreditation designation like Carecor has. You are in good company!

 

Meet Celia Bernardo-Carecor Staffing Coordinator, People Person and Constant Optimist!
Read her story on www.carecor.com in the News and Updates.

JOB OPPORTUNITIES

Registered Nurses, General Duty, Registered Practical Nurses and Personal Support Workers - Full Time Temporary assignments

Registered Nurses, Critical Care and Emergency - Casual and Full Time assignments

Locations
Central (downtown Toronto, North York, Scarborough and Etobicoke)
East (Ajax, Pickering, Oshawa, Whitby, Bowmanville and Scarborough) 
West (Etobicoke, Mississauga, Brampton, Hamilton, Oakville and Burlington)

 

Congratulations to Nigist Erbato, our most recent Carecor Star Winner.
Read her story at www.carecor.com in the News and Updates.

Carecor News & Upcoming Events

Joint Health and Safety Committee Meeting will be held on Thursday June 12, 2014 from 10 am to 12 noon. All are welcome to attend. Location: 415 Yonge Street, Suite 600. 
Health and Safety concerns can also be emailed to the Co-Chairs of the committee who are: Ana Nuyles - Worker Representative: ananuyles@carecor.com or to
Carol Farkas - Management Representative: carolfarkas@carecor.com 
Nurses Week: May 12 to 18th. Check your mail for our flyer! 
Hand Hygiene:  Stop! Clean Your Hands Day is on May 5th
Carecor Accreditation: June 16, 17, 18, 2014 
Registered Nurses Association of Ontario (RNAO) Events: www.rnao.ca
RNAO Annual General Meeting: May 1-3, Hilton Toronto 
RNAO Webinar Learning Series: "Back to Basics - Chronic Disease Management". Series Begins:  Every Tuesday for 5 Weeks - May 6, 13, 20, 27, June 3. Toronto. 
RNAO Workshop: "Working Inter-professionally: A Required Skill for Health Professionals": May 22, 2014 at the Courtyard Marriot Toronto.

Some Reminders from the Staffing Office:

  • If your assignment changes (e.g., the length of time the unit wants you to work or the unit where you are assigned to work changes) please call the Carecor Staffing Office right away so we can ensure that you are paid correctly and to ensure we bill the proper unit where you worked. 
  • Make sure you read the recently revised Employee/Contractor Handbook that was emailed to everyone as there are new changes that have been updated. 
  • Ensure you always sign in and sign out on the unit where you are working, or if there is a staffing office you must sign in/out at the nursing office, otherwise we have no proof you have worked. 
  • Call in your availability every Monday and keep it up to date. If your availability changes, you must call the Carecor Staffing Office right away as we book you based on your availability. 
  • A reminder to staff who are refusing a lot of assignments, cancelling assignments or not replying - we do reserve the right to place you 'on hold' until your file is reviewed

 

 

Never put both feet in your mouth at the same time because then you won't have a leg to stand on!

 

Copyright © 2014 Carecor Health Services Ltd., All rights reserved.