Shaping Your Culture for Success: It’s not one-size-fits-all

by Phillip Ragain
In one way or another, culture helps to shape nearly everything that happens in and around an organization. As important as it is, though, it can be equally as confusing and hard to control. Work cultures seem to emerge as an unexpected by-product of randomness — a brief comment made by a manager, misinterpreted by direct-reports, propagated during water cooler conversations, and exaggerated by unrelated management decisions to downsize, reassign, promote, terminate, etc.