Parking - Your Customer's first and last impression, Cities Are For People, 2016 WPS Conference and PTC Inside News

Wayfinding Newsletter | July 2016

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Dear <<First Name>>

Parking and traffic related discussions are often focused on vehicles, disregarding the human component. We always keep in mind that there are people behind the wheel (at least for the foreseeable future) and we would like to share our perspective with you.

Parking - Your Customer's First and Last Impression

The first touch point with your customer is the car park and its entrance is where your business begins. Parking strategies must be focused on enhancing the consumer experience Read more...

Cities Are For People

A city transit’s focus is to move people and it should be measured by the capacity of doing so.
Using that concept, the National Association of City Transportation Officials from the USA compared different mode shares and structures Read more...

2016 World Parking Symposium (WPS)

Cristina Lynn, Managing Partner at Parking & Traffic Consultants and member of the WPS Board of Advisors, shares her impressions and main learnings of the 10th Symposium organised by the Canadian Parking Foundation Read more...

An update of what is happening at Parking & Traffic Consultants

Parking & Traffic Consultants recently received NSW Local Government Procurement (LGP) endorsement as an approved contractor. LGP assists NSW councils in evaluating suppliers according to specific requirements promoting contractor panels with qualified companies. Being an LGP approved contractor means that Parking & Traffic Consultants is eligible to participate in LPG run tenders assuring its compliance with local government purchasing regulations. Additional opportunities in other Australian states through the National Procurement Network are another benefit achieved with this approval.

¡Hola, Peru! Jockey Plaza Shopping Center in Lima, Peru has engaged PTC to provide expert advice on enhancing the customer experience at their car parks. The project scope includes traffic flow and wayfinding review and assessment of alternatives to improve customer service. We are very excited at the opportunity of working with Jockey Plaza and looking forward to arriving in Lima early next month.

We welcome Laura Meirelles who recently relocated from Brazil and joined the PTC team as Marketing and Business Development Coordinator. With 10 years of experience in marketing, five of those with a parking operator, Laura developed online and offline strategies, customer services and internal communication activities, always working with an integrated marketing approach. Apart from her professional life, Laura enjoys going out with her family and friends, appreciates Italian cuisine and loves to read a good book.

Upcoming Industry Events

CPI Airport Commercial Development and Management

25th - 28th July, Sydney

This course combines lectures from leading industry professionals with interactive working sessions and a real-life terminal planning group exercise. Find out more...

PTC Senior Consultant/Partner, Shane de Wit, will lecture on airport parking and commercial strategies.

2016 AITPM National Traffic and Transport Conference

26th - 29th July, Sydney

International, national and local speakers will address current transport and traffic issues including transport planning and modelling, active transport and road safety. Find out more...

PTC Senior Traffic Engineer/Partner, Andrew Morse, will be presenting a case study on Mona Vale Town Centre - Balancing Place Making and Traffic Engineering.

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