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Responding to Angry Behavior

The Situation

You work at a fairly large financial organization. The company makes available several administrative assistants to work with the financial advisors on an as-needed basis for projects that come up.

As you are walking down the hall one day, a colleague, Adam, approaches you. He appears agitated and cuts you off when you say hi.

“Look, I don’t appreciate what you did by snapping up Julie when I need her to work on my project this week. We’re supposed to share this person, and you’re always acting like she works exclusively for you! It’s just another —”

You start to protest. “Adam, there must be a mistake. I checked with Julie —”

Adam cuts you off, his face getting red. He brings his finger up, pointing in your face. “I don’t care. She’s working for me this week! You’ve pulled this before, and it’s getting ridiculous. You’re not the only one with an important project.” He turns and walks down the hall.

What Should You Do?

Up to this point, Adam and you have gotten along all right. You’re not friends, but you don’t have a bad history. So, in your bewilderment over this misunderstanding, what should be your Q4 response?

Please click on a choice to see the answer.

This newsletter is sent to graduates of Leadership Through People Skills®, Psychological Associates clients and associates, and to those who have requested to receive it. Thank you.
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