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New Programme Coming Early Next Year:
Virtual Producer Skills:
How to Support the Remote Classroom!
Intrigued by all the tools available in WebEx or other on-line meeting and training platforms but unsure how to use them to your best advantage? Confused by the blurring of roles between session Producer and Facilitator? Then this new programme is for you!
Working in remote teams is the reality of today. It is one thing to invest in virtual technologies and yet another to understand how to use them productively and effectively. Whether you are a meeting organizer, co-facilitator, or technical support person, in this highly experiential virtual programme consisting of four customizable two hour sessions, you will learn all the tools you need, both technical and instructional, to conduct impactful meetings and training sessions.
Upon completion of this new and innovative programme you will be familiar with the roles, responsibilities and tasks of a producer, and you will be able to perform the primary WebEx functions that ensure smooth support for an on-line session.
More information will follow in our next newsletter, but please feel free to let us know if you are interested.
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8 September 2015 19:27
Dear Ms. Kellaway,
I read your article (Time to hang up on the pointless conference call) in yesterday’s FT with interest. It reminded me of a statement that the Editor of the Boston Post wrote in 1865: ‘Well-informed people know it is impossible to transmit the voice over wires and that were it is possible to do so, the thing would be of no practical value.’
I’m Dutch/Swedish/Finnish, work in an international company and have been running meetings across distance, and supporting others in doing so, for some years. In the team I currently lead, we have seen both the worst and the very best aspects of such meetings with people around the globe calling in from different time zones. Our worst memories include participants in a phone conference calling in whilst underground on the Paris metro (the ‘pling’ sound when the doors close is unique, and instantly recognisable) or someone calling from her laptop while going through the security check at an airport. Or – perhaps most casual of all - our team assistant, having to get up at 3 AM to cover unexpectedly for a colleague – he was supposed to be running a web meeting with important clients, but had forgotten, and was in the pub.
At the other end of the spectrum: at a recent conference the team I belong to wore T-shirts with the text ‘I like the people I work with. One day I will meet them in person. Virtual teams get things done!’. We don’t spend much time in the same room, but have experienced that we don’t need to see each other to build trust, or to have highly productive, engaging and satisfying conversations in virtual meetings. What it takes is commitment, yes, and an understanding of ‘virtual etiquette’, a few basic tips to create a friendly, enjoyable and effective meeting setting - rather the opposite of what you describe in your column. (Did you know that certain forms of psychotherapy have been proven to be even more effective on-line than Face-to-Face?)
 Perhaps you could introduce an award scheme for the ‘worst ever’ on-line meetings in your column? The prize might be an 'on-line' vacation looking at photos on Google of attractive holiday resorts, without having to bother actually jumping on a plane to go there.
Your dedicated reader,
Fredrik Fogelberg
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Running a virtual business has its perks, but it also comes with a lot of challenges. I enjoy being able to manage teams from all over the world, the experience is truly like no other, and redefines everything leaders have been taught as it pertains to managing and building teams.
So many things become a factor when working with virtual teams: Time Zones, Effective Communication, Tools and Trust.
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Live Connections, aimed at COACHES, TRAINERS, CONSULTANTS, TEAM LEADERS and anyone with an interest in WORKING VIRTUALLY, covers not only the familiar ground of dealing with annoying technical glitches and even tricky meeting attendees of various kinds, but also offers USER-FRIENDLY TOOLS and TECHNIQUES in new areas of exploration.
Price: 24,95 per copy!
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