To deliver exceptional performance
usually means upsetting the apple cart. Let that sink in. When we personally and as an organization, are committed to delivering results that are way above so-called normal, it takes a brave heart to do some respectful, loving yet firm mythbusting.
Trust comes from shared outlooks and experiences
In the previous issue, I mentioned that the
lack of mature discernment in today's digital citizens has given dangerous myths the purchase, or cliffside foothold they need to take root and grow. One of these
myths is put forth by well-meaning people who apparently never bother to do their homework.
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As a deaf woman in technology, I've had to work more than twice as hard as my hearing female peers, not to mention harder than my male peers. If there is true discrimination, of course root it out. Too often, those promoting discord see their power eclipsed by true solutions, so they foment still. [
Tweet this!]
Exceptional performers are like the mountain goats who eat these cliffside myths for lunch. Combining what Mary Erdoes calls "
superhard work, first in, last out" these leaders and leaders-to-be, make gender, race, and physical factors irrelevant. One of the most outstanding complements I believe can be paid to the movie
War Room, goes well beyond the calibre of the acting. The scriptwriters, entire supporting staff from director on down, come together to make race irrelevant to the story. One is captivated, mesmerized by the sheer talent on display.
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Relationships build companies. They are built person-to-person. [
Tweet this!] When you try to get software to build relationships, you get a Chimera. Plain & simple. German data giant SAP is in the Chimera business, always has been, always will be, unless they get a DNA transfusion. Yes they make $8B+ USD, yet the amount of people who passionately hate them is a clear indicator that something is amiss in their total lifecycle model.
Much the same can be said about
venture capital (VC) business models. The math involved in getting the investment returns that VCs promise means that they have built-in SAP-style failures, which the outsized earnings of the so-called unicorns allow these funds the pretty fiction of ignoring their 90%+ failure rate.
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Systemkey™ Structured Questions 'humanize' big data
Marie Curie, Nancy Wake, Condoleezza Rice, Sigrid Undset. All successful. None would call themselves victims. They're in the Chimera-slaying business, although none of them would describe themselves as such. Systemkey
™ Risk Solutions has pioneered the Structured Questions framework that tames the chimera of big data-driven problems and makes parts of it human and human-scale again. For real data warehouses, people need to pony up the coin to use
Ab Initio. For the vast majority, for the rest of us, we'll all be better off if we bring the real, fully human, heart, mind & soul back into our business and put the kabosh on worshiping at the altar of software.
Whether it's
IBM and
The Economist telling us global managers seek staff with cross-disciplinary insight by a 3:1 ratio over any other skills, or the NY Times telling us there is
no real substitute for physical presence:
Making Risk Social to Make You Safer SM
is the heart of the Systemkey™ revolution.
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Or maybe it's just your grandpa giving you
a tap on the arm; telling you to get off your high horse and respect the people who work for you. It all distills down to a single phrase:
people reserve their choicest tidbits of information – the little nuances that make the biggest difference – for people they trust.
Trust is built in person, over time. Not via SMS (text) or even by video, although I'm a great proponent of rich media to leverage trust. Brands in the Systemkey
™ tool kit, including RedSky
™ Risk Assessment software and Semantic Compression
™ process management are threads in the social fabric that makes up the uniform operating culture we call
business intimacy.
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For the pervs who haven't ever left high school, business intimacy sounds like a sketchy PG-13 movie. For captains of industry and business owners who understand their market leadership depends on leveraging the trust their staff and supply chain partners have invested in them, business intimacy is the magic carpet woven from thousands and thousands of 15 second "
moments of truth" where people get honored for
- » doing the job they were hired to do,
- »for showing up when the average person would bail,
- »or simply for having the guts to try again,
when the scores don't look that hot and you'd really rather just go home.
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Business intimacy,
the new BI, is what delivers the radical difference between 95% and five nines: 99.999%!
Anyone worth listening to:
- » from a hotelier who plates out 700 in a weekend
- » to a supply chain SVP who knows people on a first name basis six-layers deep in her vendor's organization,
can tell you that Mies van der Rohe is right: God is in the details – and so are your residual risks! Business intimacy is the compound-complex expression of that trust threaded through a growing manufacturing firm which itself is woven into a global supply network. And only the Systemkey
™ Risk Modeling Language has the capacity to deliver business intimacy via structured questions, so that every level of the organization can purposefully deliver structured insights from unstructured data.
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Only dialog-driven risk discovery captures those intimate moments where your line leader takes you aside and tells you that the stellar career of the line foreman on vat 63 is really the work of 8 separate people, who have been covering for him when he goes to experimental radiation therapy that isn't covered by the company plan.
Business intimacy is the magic carpet that:
- » floats you over an EMEA permitting protocol to get all the required new product introduction paperwork completed (without bribes!), across countries that haven't stopped squabbling in 3000 years,
- » keeps a single-store contamination from creating a P&L loss that would result from pulling an entire production run off every shelf in the country,
- » convinces bankers to give you off the record data on cyber-intrusions so you can provide the solutions they, moreover that their customers, actually need!
Systemkey
™ Risk Solutions deliver business intimacy. Business Intimacy fosters, reinforces and sustains trust. Trust will consistently deliver exponentially improved risk results, when compared on a total lifecycle costs basis.
Schedule your complementary introduction to dialog-driven risk discovery:
Unicorns & Narwhals:
Living in financial fantasyland,
or learning to traverse sea lanes in the oceans of reality.
