There's just a handful of tickets left for our
FREE Stick Around Seminar on 10th November in Bracknell. If you're looking for straight-talking, easy to understand, successful ways to increase your member retention in 2016, then you need to join us at Technogym's UK showroom.
We'll be joined by ProInsight and SWIMTAG who will also be sharing their tips to engage and retain all your members in the New Year. Lunch is sponsored by Technogym, and there will be plenty of opportunities to network and meet your fellow clubs, or your competition.
If Bracknell is too far for you to travel, check out the GGFit
events page for more events, including a Digital Workshop at Derby Arena this Wednesday 4th November (also
FREE!).
The Fitness Network: Make better use of SMS, email & letters
We're not saying it went viral, but we are really proud to say that our article on The Fitness Network last month is their most shared post. We hope this is because it is thought provoking, educational, and of real use to clubs.
Here are the headline quotes:
- Clubs simply fail to appreciate the payback of retention communications
- On your 100th birthday, you'd be disappointed if the Queen only sent you an email!
And the concluding tips:
- Sell the benefits of correct data (to staff and members)
- SMS is particularly good for ensuring members attend appointments
- Try to keep members on your website (integrate your forms and surveys)
Read the full article on
The Fitness Network or the
GGFit Blog.
The Fitness Network is a business insight resource focused on the fitness industry. Check out their other articles, whitepapers, etc
here.
Keep them coming back for more
Hairdressers do it, dentists do it, and the National Blood Service do it... they send SMS text reminders that your appointment is due. It's more important that customers show up for appointments, and keep coming back for more.
Read the full article here.