Up-Sell Specialist – Would This Work in a Pho Restaurant?
A solid way to increase ticket average and profit.
Who wouldn't want to increase average customer ticket amount? That's the name of the game isn't it?
But not all pho restaurants do this. In fact, most pho restaurants don't do this. A lot of time, I see a customer ordering a bowl of pho and a glass of water. Nothing wrong with this. In fact I do it as a customer too. I just want a bowl of pho, that's it.
But as a pho restaurant operator, you have to make an effort to increase your sales, and up-selling is one solid, low effort technique that works. Of course you want 100% of your customers to say yes to your up-sell. In reality, you may get 20%, but that's still more than 0%, no? So who wants to say no to increasing sales?
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