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LSERS Welcomes Director of Information Technology

Our immediate goals in IT are to provide excellence in customer service to LSERS employers, and to open communications with you in an effort to be responsive to your needs.

 

With this in mind, the best way to contact IT is through email at webmaster@lsers.net. If you need immediate assistance, please feel free to contact me directly at dmajoue@lsers.net or by phone at 225.925.4929.

 

We look forward to better serving you and our members.

 

Dean Majoué
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Timely Death Reporting

During the winter months, especially during the holidays, we notice a spike in the number of deaths.  As you well know, timely reporting of any death is important to avoid overpayments.  In addition, we would like to quickly begin any beneficiary processing to minimize any interruptions in their lives.  When reporting deaths, please have the date of death, beneficiary contact information and if available a copy of the obituary.  This data allows us to quickly respond to the matter. You may call 225.925.6484 or email at webmaster@lsers.net.
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Discontinued Paper Forms

The Salary Contribution Form and the Contributions Report Transmittal Form (4A) have been discontinued. The Salary Contribution form is now an online form and the Contributions Report Transmittal has become obsolete.  When the online form is completed on LSERS website, you will receive a message indicating the change has been made and LSERS will receive this information electronically.   LSERS is still receiving this paper copies from some employers.  Our goal at LSERS is to continue to improve our online reporting to keep the costs down for the retirement system.  In addition, this helps to lower printing and mailing costs for employers.  Please discontinue sending the paper forms.  You will be contacted by LSERS to remind you upon our receipt of these forms in the future.
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Coming Soon…Refund Direct Deposit

In the next couple of months, LSERS will be issuing a revised Form 7, Application for Refund of Member Contributions.  A direct deposit method of payment will be available for members applying for a refund.
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Crossroads Newsletter
 

The December 2015 members’ Crossroads newsletter is now available for online viewing.  Printed copies were mailed last week to all members, retirees and beneficiaries.
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Our office will be closed the following dates in observance of the upcoming holidays:  Thursday and Friday, December 24 – 25 for Christmas, and Thursday and Friday, December 31 - January 1 for New Year. 

On behalf of the Board of Trustees and LSERS staff, we wish each of you a Merry Christmas and warm wishes for a wonderful Holiday Season and a very Happy New Year.

And, as always, we appreciate and welcome any and all comments, as this helps
us identify ways to make improvements for you and provide better service to our
members and employers. Feel free to provide feedback and suggestions using
the LSERS Satisfaction Survey on our "Contact Us" page on the LSERS website.

Copyright © 2015 Louisiana School Employees' Retirement System, All rights reserved.


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