Breaking News – 2016 Readership Results!

Thank you for participating in our 2016 Readership Survey – it’s good for us and good for you. Here are the results:

Nearly 2/3 of you defined yourself as MSPs at 62.84%. The remaining responses included break-fix, consultant, system integrator, business consultant and ISV.

Technical content areas you are interested in, in order of strength, are: Office 365, Windows 10, and Windows Server. As you can see in the figure, AWS, Azure and Skype are less popular topics for you.

Not surprisingly, with respect to segments, you want coverage on

Dazed and Amazed: Atera’s Disruptive PSA and RMM Pricing Model

Once in a great while, disruptive financial models are created. Take derivate trading in the financial markets and how that led to high speed trading an amazing disruption. Atera is out to do the same by essentially offering a futures contract where you lock in your PSA/RMM pricing based on the number of technicians you employ, not the number of device. It’s a brilliant strategy and makes sense with the commoditization of IT at SMB customer sites.

Why the "paying per device" model is killing the growth of your MSP business

If you avoid Atera’s attractive pricing offer, you do so at your own peril. That’s because you subjective you and your family’s financial welfare to the diminishing returns of IT management. Allow me to assert my argument.

1. Penalized for growing – when you grow, your traditional PSA and RMM supplier grows on your expense, since new customer will require you to spend more money on monitoring of new servers & workstations. Loosely translated, there is no upside financial leverage. Your RMM and PSA costs are essentially variable costs and

Harry Mention: On SMB MSP & Cloud Channel Challenges

Who Dat? Below is a reprint of a blog., based on our SMB Nation State of the Union 2016 Webinar (January 2016) with Anurag from TechAisle. Enjoy the read!
On 7th January, Harry Brelsford, Founder, SMBNation had a Q&A webinar with Techaisle on the challenges of SMB-focused MSPs and cloud channel partners. Given below are his questions and Techaisle’s responses.
Harry: Referring to this blog SMB IT Channel has reached an inflection point can you better define “inflection point?” does that mean a tipping point before collapse or a pivot?
Anurag: It is a pivot not a collapse – “one stop solution shop” is dying as each of cloud, mobility, managed services and CI/virtualization gets too complex for generalists to manage. The IT