Keeping existing customers is critical to the long-term success of any business. They can be the source of repeat business, additional business and referrals of quality prospects. Quality products that do what they are supposed to do are one element of a happy customer relationship. But so are many intangibles.
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Yes. A recent story in the news indicated that identity theft has become the most common financial crime faced by individuals. Con artists have become more brazen and more creative in their efforts to use someone else’s identity to steal.
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