Call for Entry for 2016 International Contact Centre Awards is Open!

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Lena Low Awards Chairman 16^th CCAS International Contact Centre Awards 2016

Award Categories

Categories		Entry Fees
Corporate	Best In-House Contact Centre Best in-House Programme/Section Contact Centre Best Outsourced Contact Centre Best Outsourced Programme Contact Centre Best Social Media Customer Service Contact Centre	S$850.00 S$1350.00* *Includes Feedback Report Analysis
Individual A	Best Contact Centre Manager of the Year Best Contact Centre Team Leader of the Year Best Contact Centre Support Manager of the Year	S$350.00
Individual B	Best Customer Service Professional of the Year Best Contact Centre Trainer of the Year Best Contact Centre Quality Assurance Specialist of the Year Best IT Infrastructure Support Specialist of the Year Best Human Resource Support Specialist of the Year	S$290.00
Special	Most Innovative Productivity Solution in a Contact Centre Best Contact Centre Employee Recruitment and/or Retention Programme Best Customer Experience Delivered	S$500.00
Special	Customer Experience Mystery Shopper Awards Participants in any 2016 Awards Corporate Categories All Others* *This is for CCAS members only	S$1350.00 S$1750.00

Submit your Intent to Participate by 8 March 2016, Tuesday, 1200hrs (SGT).

For Awards related enquiries, please contact Joey Ong/Jessica Ng at awards@ccas.org.sg, (65) 6297 1368 or visit the Awards page for more information.

Sponsors

Platinum Technology Sponsor for the Annual Contact Centre Awards 2016	Silver Technology Sponsor for the Annual Contact Centre Awards 2016	Research Expert in Customer Experience Measurement for the Annual Contact Centre Awards 2016



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