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Peer Redesign Update
New assessment tools for hospitalists, walk-in clinics, dermatology and GP-psychotherapy … with more to come
 Working groups from 14 of the College’s assessor networks have been hard at work developing new discipline-specific peer assessment tools to enhance impact and promote consistency. Redesigned peer assessment tools and procedures, as well as assessor training, have already been completed for the hospitalists, walk-in clinic, dermatology, and GP-psychotherapy networks. As new procedures and tools for specific disciplines are completed, they will be posted on the College’s Assessor Resources webpage, starting in May. Assessors will be able to access the tools and report templates just as they do with existing modules.
Before new assessment tools enter broad use, they will be circulated to Ontario physicians and relevant physician organizations to solicit feedback. Specifically, physicians likely to be assessed under the new procedures will be asked to review and provide feedback on how quality care is defined within the practice area (e.g., walk-in clinic tools will be reviewed by walk-in clinic physicians). After incorporation of feedback from physicians, the tools will be adopted by all assessors in a network.
Networks will be notified of when to start using the peer redesign tools and reminders will be included in assessors’ assessment packages.
For more information, contact Will Tays .
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News from the Quality Management Partnership
QMP development for Colonoscopy, Mammography and Pathology begins
 Collecting IHF/OHP facility key contacts
The implementation of quality management programs (QMP) for colonoscopy, mammography and pathology is underway. The Quality Management Partnership recently asked facilities delivering these services to provide contact information for their key administrative and clinical staff by submitting a Contact Request Form. The Partnership will then work with the facilities staff to inform, influence and lead the implementation of the quality management program in their facilities.
Please email us if you have any questions about the Partnership activities.
Join the webcast to learn more about the QMPs in your facility
The Partnership will host information webcasts for colonoscopy, mammography and pathology facilities in March and April. These sessions will provide detail on the QMP clinical leadership structure, the process, priorities and timelines for implementing the programs and the next steps for clinical and administrative staff as the Partnership works with facilities on implementation.
Everyone is welcome to participate in the webcasts to be held on the following dates:
More information and registration details can be found on the Ontario Hospital Association website.
To learn more, visit the Partnership website.
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Assessor Notebook
 Notices:
More Feedback on the Feedback
The Quality Assurance Committee (QAC) provides feedback to assessors on all peer assessment reports the Committee reviews via the Assessor Feedback Form (AFF). Over the past few months, with input from assessors, the QAC has discussed changing the current form to enhance and expand this communication tool.
At the January 2016 QAC Policy meeting, an amended AFF was approved for a six-month pilot effective March 1, 2016. Following this pilot, the QAC will again ask for assessors’ comments on the effectiveness and usefulness of the feedback provided in the revised form.
Thank you for being an assessor!
Your contributions are invaluable to the CPSO, and we like to recognize your commitment. In December 2015, assessor certificates and/or assessor seals were sent to all assessors to formally acknowledge your participation. Please contact us if you did not receive your certificate and/or seal.
New Assessor Checklist
A new assessor checklist will soon be included in all peer (re)assessment assignment packages. The checklist will help guide you as you complete your assessment report submissions. This will be for your use and not to be included with the assessment report. Stay tuned.
 Reminders:
The Assessor Governance Framework
In the last issue of Assessor News, we profiled the new Assessor Governance Framework which was created to ensure that all assessors receive a standardized approach to recruitment, orientation and ongoing training. We have received many positive comments about the framework. If you have not already read the document, please take the time to review it and tell us what you think. Send your comments to Claudia Frisch.
Remuneration Changes to the 2016 Statement of Services Rendered Forms
In January 2016, changes were made to the Statement of Services Rendered (SSR) forms for members engaged in CPSO activities. The changes are as follows:
Hourly remuneration has increased from $155.33 to $158.67 per hour.
Reimbursement per km has slightly decreased from $.55/km to $.54/km (to a maximum of 5,000 km) and from $.49/km to$.48/km if over 5,000 km.
Any outstanding SSR forms for assessments conducted earlier this year will be adjusted accordingly. As always, please submit these forms in a timely manner following completion of the assessments.
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Please join us!
Annual Assessor Meeting
 Date: Monday, April 11, 2016
Location: Allstream Centre
Exhibition Place, 100 Princes’ Boulevard
Toronto, ON M6K 3C3
More than 400 assessors have registered for the Assessor Meeting in April 2016. If you have not yet registered, please do so before the March 28th registration deadline.
Contact Claudia Frisch if you have not received your email invitation.
Special IHF and OHP Assessor Session
Independent Health Facilities (IHF) and Out-of-Hospital Premises (OHP) assessors have received an additional invitation to attend a half-day pre-meeting session on April 10, 2016 in the afternoon.
At this session, in addition to receiving information about program updates, assessors will engage with members of the CPSO Quality Management Partnership team to discuss information about the IHF and OHP program area, including the implementation of quality management programs for colonoscopy, mammography and pathology, as well as review the priority provincial standards to be implemented in 2016-2017.
This special IHF/OHP assessor session will be held the day before the main Assessor Meeting to avoid conflicting with other sessions you may wish to attend at the main meeting.
Contact Claudia Frisch to reserve your place at the IHF/OHP Assessor session.
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Meet Judy Knighton
OHP/IHF Nurse Assessment Coordinator and Network Lead
 Judy Knighton graduated from the University of Toronto, Faculty of Nursing, with a B.Sc.N. in 1979 and a M.Sc.N. in 1982. Fiercely passionate about burn nursing since 1978, she has been the clinical nurse specialist – burns at the Ross Tilley Burn Centre, Sunnybrook Health Sciences Centre, since 1983. She also holds a clinical associate position at the Faculty of Nursing, University of Toronto. She is the network lead for the nurse assessor group.
What aspects of the assessment process do you find are appreciated the most?
Most premises staff are very impressed with the thorough and comprehensive nature of the inspection – the physical space assessment, verification of professional credentials and training, assurance of safe equipment and appropriate supplies, infection prevention and control measures, comprehensive patient care policies and procedures, and a solid quality assurance program. They also appreciate that the OHP/IHF standards are linked to recognized legislation and regulations, aimed at ensuring high quality health care, which is a goal shared by premises’ staff. Lastly, there is an appreciation for a positive, respectful and helpful attitude from the assessment team, where the focus is on validating the good work the premises is providing or will soon provide to patients, and assisting with suggestions to rectify any outstanding deficiencies.
What techniques do you employ to lessen the nervousness that some may feel about the assessment process?
I call the premises about one week ahead of the scheduled inspection, introduce myself and explain what will take place during the visit, with the intention of familiarizing them with the process and decreasing any undue anxiety. I emphasize the visit is not an interrogation, but a mutually collaborative process. I also communicate my pleasure at being a guest in their premises and learning what I can about the work they are proud to provide to their patients.
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Meet Kavita Sharma
Project Coordinator, Quality Management Division
 How long have you been with the College?
I have been with the College for approximately 25 years. I started in Membership Services in the Registration Department, followed by numerous roles in the Quality Management Division (QMD), before taking on my current job as Project Coordinator, QMD. My job involves providing project support to numerous working groups and task forces that develop or update standards for the profession on behalf of the College. On occasion, you might receive a message from me inviting you to participate in an external consultation on a new or revised document.
What do you enjoy most about your job?
I appreciate the variety in my role, as my projects span different program areas, such as the Out-of-Hospital Premises program, Independent Health Facilities program, and the Quality Assurance program. Secondly, I find it a pleasure and privilege to interact with experts in each field, and I like to expand my knowledge about each new subject matter. Lastly, I find it rewarding to know that my work is connected to documents that will ultimately help guide the profession.
What do you do for fun when you’re not working?
I am an avid reader and enjoy the exciting festivals/events that Toronto has to offer. But most of all, I enjoy international travel. I find being exposed to new cultures invigorating to the spirit.
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For more information or help with any of the above items contact Claudia Frisch or 416-967-2600 ext 586.
Assessor News is produced by the
College of Physicians and Surgeons of Ontario.
Please visit our website at www.cpso.on.ca
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