In their Touchpoint 6-3 article, Mette Reinhardt Jakobsens and Laila Grøn Truelsen show how a cross-disciplinary collaboration between designers and civil servants improved the quality of life for the disabled residents of a Danish municipal care home.
Watch the talk 'What Can Design Bring to Government?’ by Andrea Siodmok and get ready for our next Touchpoint issue – ‘Service Design Policy'. Read more
Curious about service design driven innovation in Norway? Lars-Ive Gjærder, the founder of the local chapter, shares his observations in this interview. Read more
We spoke to Chris, a Service Design lead at DNA, a leading CX company from New Zealand about his work and experience collaborating with government. Read more
Seren, an international design consultancy is looking for a service designer and two research consultants to join its rapidly expanding team. Read more
Don’t miss this month's case study on the barriers that customers face while dealing with local councils in the Netherlands and the solutions that STBY offered. Read more
Today (29 Jan) the SPIDER Service Design Conference for the Public Sector takes place in Wales. Check out a special interview with the organiser. Read more
Lauren Currie, the programme manager of Hyper Island's new MA in Experience Design, tells us what sets it apart from other courses out there. Read more
The Service Design Network welcomes all service design professionals and those interested in service design, from businesses to academics, service designers to young professionals, students to become member of the network.
