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May 2015
 In this issue. . .

Letter from the President
11 Ways to Generate Word-of-Mouth About Your Business
Start Here with Windows 10
Create your email signature in Outlook 2013
Lunch & Learn
Business Continuity Tip
Cartoon  & Quote

Reserve the Date and
Have Lunch on Us!

Different Type of
Business Entities
Wed., June 10, 2015 11AM-1PM

Jan Stockton, CPA of Stockton & Associates, P.C. will be presenting what the various types of business entities choices there are (ie, sole proprietor, LLC, Partnership, S Corp and C Corp) and what the effects are both legally and tax-wise.ntering numbers, text and formulas.

To register by Monday June 8th, click on this link:

June Lunch and Learn

Using MS Outlook
Wed., July 8, 2015 11AM-1PM

Gary Dunsworth, Engineering Services Manager of CCSI will be presenting tips for working with Outlook. Some things he will cover is, searching in Outlook, creating an appointment or meeting from an email. Create quick steps for creating template emails Message options and Rules in Outlook.

To register by Monday July 6th, click on this link:

July Lunch and Learn


Business Continuity Tip
9 Ways to Prepare for Spring Weather

It's important to prepare before a big storm hits. And while the importance of heeding this advice is always in good fashion, it couldn't be more true during springtime. Here's why.

Unlike the arctic storms of winter, or hurricanes of summer, the severe weather that manifests during spring, such as flooding and tornadoes, are some of the most unpredictable weather disasters that occur. Often, these events only offer a few moments notice before they strike, leaving those who are unprepared at serious risk.

Head into the spring season with confidence by downloading Agility's whitepaper containing the 9 Ways to Prepare for Severe Spring Weather. You'll learn: How to ensure you have proper insurance, how to ready your office for spring weather, key things to consider as spring weather approaches, and more!


If there is anything that a man can do well, I say let him do it. Give him a chance.

- Abraham Lincoln


Laugh a Little

Letter from the President

I was talking with a recent college graduate who I was training on some Microsoft Excel skills and she said that all of the way through high school and college she never received any training in Word, Excel, Powerpoint, etc. She said that it was very common for other students to struggle with their assignments, or produce inferior work because they did not have the basic skills needed to produce a document.

How often do you think that happens in your place for business? How important is training to your people and your organization? Proper training and keeping your employees skills sharp not only benefit the quality of work produced, but it lets your employees know that you are willing to invest in them and help them be better at what they do.

A recent article by Brian Benton of Line/Shape/Space gave a list of six reasons to train your employees:

  1. Untrained Employees = Unhappy Employees. Employees who feel inadequate, underachieving, or unsupported are unhappy. They aren't satisfied in their work, which will cause them to underperform, make mistakes, and not care about their work product. That costs the business in lost time and money.
  2. Untrained Workers Have a Low Production Value. The quality of their work is lower and of less value. The quality in performance is lower than it could (or should) be.
  3. Untrained Workers Are Inefficient. More time (and therefore money) and effort is spent when employees aren't fully or properly trained to perform their tasks or to fulfill their responsibilities. It takes them longer to do the work.
  4. Lost Time/Money Due to Mistakes. When an untrained worker makes a mistake, the time and materials used are lost. The work then has to be done again. Or worse, the inadequate product was delivered to the client.
  5. An Increase in Miscellaneous Expenses. These are more difficult to track or attribute to untrained workers, but they are there. Creating a CAD drawing incorrectly means reprinting the file. That means it takes more time to fix the mistake, more materials cost in paper and ink, and more time rechecking the work. If it were done correctly the first time, these costs wouldn't be there.
  6. Lost Customers. Untrained employees can cause many of the mistakes listed above, and those mistakes and inefficiencies can cause your business to lose customers. That is the worst possible scenario, but it can happen.

Please let us know if we can help your employees find training classes. We partner with several great training operations here in the Portland area.

Scott Huotari, President

11 Ways to Generate Word-of-Mouth About Your Business
used with permission from SBA.gov
by Rieva Lesonsky


In a recent study by Infusionsoft, SMBs far and away said "word of mouth" was their most effective marketing tool. Sixty-two percent cited word-of-mouth as their best marketing tactic -- nearly twice as effective as the email, the second-rated tactic (34 percent).

How can you boost word-of-mouth marketing for your small business? Try these 11 ideas.

1. Set goals for word-of-mouth. Just as with any other type of marketing tactic, vague goals like "getting everyone to talk about us" are too nebulous to be useful. Create measurable goals, such as getting X number of new customers through referrals per month, obtaining press coverage in three places per month or generating X number of leads per month via word-of-mouth marketing.

2. Create a system for generating referrals. Offering bonuses, freebies or discounts to customers who give you referrals to other customers is a good way to encourage the practice. (Read more in my blog post about generating referrals.)

Read more

Start Here with Windows 10
used with permission from Microsoft for Work

Windows 10 is the productivity software that individuals and corporations have been asking for. It has been built collaboratively with customers, and embraces its history while learning from the past to create something that's both functional and familiar. With this combination, Windows 10 is the operating system that takes us from the modern day into the future.

The different facets of Windows 10 fall into three categories: what's back, what's familiar, and what's new.

What's back?

The Start menu is back -- and it features some of the coolest, most useful improvements. Rather than just bringing the Start menu back, we revisited the idea and also made it more functional.

Read more

Create your email signature in Outlook 2013

Your email signature can provide helpful information (your name, company, contact details, and sometimes more) to recipients. You can quickly and easily set up multiple automatic email signatures in Outlook 2013!

To create a new email signature
  1. Click the File tab at the top of your email.
Read more

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