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How to complain properly, shore excursion tips, and Royal Caribbean's dynamite entertainment.
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Whether you're looking for a refund or simply frustrated after a bad cruise and need to vent, a well written complaint letter can be the most effective means of getting through to the cruise line. We'll show some of the worst mistakes people make when writing complaint letters, and even throw in a sample letter to model your own after. We're also giving you some tips on making the most of your shore excursions, and our members tell us why Royal Caribbean has an edge in onboard entertainment.
complaint letter
Shore Excursion Tips

People Are Talking:  Royal's Entertainment

There are a lot of reasons that our members will proudly declare themselves "Loyal to Royal", but one factor that we've been hearing for years is the top-notch entertainment. From stage productions like Chicago and Hairspray to the aerial acrobatics at the Aqua Theater, Royal Caribbean sure knows how to put on a show:

"Chicago stage show top notch, ice shows wonderful, diving shows amazing...how do they DO that in costume and under water....!!!" - MargeC1

"The Aqua Theater offers a spectacular performance of diving, fountains, and music. This show I actually saw twice LOVED it! … The production of Chicago is very good and every bit as good as what you would see on Broadway." - CruisinDiva

"The ship is unbelievable. I love the entertainment on board, Chicago was great, the watershow is fabulous and the comedy show was hysterical." - Janelled1


"Top notch... One thing that we were extremely impressed with was the shows... The shows are Broadway caliber. Just amazing. Favorite shows; Hair Spray, Aqua show and the Ice show. Also loved the 70's shows. They are all outstanding!!!!" - P.P

"The entertainment provided like Hair Spray, Come Fly With Me, etc., was Broadway quality." - JerryA1

"Tip: Shows on Allure get booked before sailing, so make sure to reserve them at least a month before you sail if you want to get in (Chicago, Aqua Theater, Comedy Club, Ice Show, etc.)" - JCK

 
What's your favorite Royal Caribbean show?
Let us know on Facebook!

This Week in Cruising 

Hot on the Forum

Ship Tip(s): Carnival Triumph

"If you are a soda drinker buy the refillable cup. It is about $35 but will save you money in the long run. 

Guys Burgers is delicious! A must stop on Lido deck. 

24 hour ice cream and pizza was a favorite of my girls. Yummy thin crust pizza." - nwilson

See more ship tips for Carnival Triumph!

Member Photos of the Week

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