Monday HR Minute: Tips for New Managers

Monday HR Minute: Tips for New Managers

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Tips for New Managers

Being a new manager can be challenging and rarely does the promotion come with any training. Here are five pieces of advice that all new managers should know:

Never Complain Down. Despite the level of intimacy you might have shared with your peers before, in your new role it is no longer appropriate to air your negative feelings. It will kill their morale and will not earn you any respect. Save your complaints for your new peers and managers – and communicate them professionally and in a solution-focused manner.

Feedback First, Final and Frequent. Be committed to providing both formal and informal feedback. Of the four types of feedback (constructive, positive, insignificant and abusive), make it your goal to spend 80% on positive feedback, 20% on constructive feedback and throw the others away. You’ll find providing some form of positive, behavior-reinforcing feedback every week will be your best management tool. Just be sure it’s genuine and deserved.

Be Mindful of the Stories You Tell Yourself. We all do it – assess a situation or observe a behavior and tell ourselves a story about it. Unfortunately, our stories are just ungrounded, often biased, assessments of what we observe. Be mindful of your perceptions and be committed to grounding your assumptions and assessments before taking action. Ask questions and be open to different interpretations of what you have observed.

Listen. Managers mistakenly think they should have all the answers. They don’t. They have to be dedicated to listening…listening for problems and possible solutions. It’s hard work and few do it very well, but the manager who masters the art of listening will garner the respect of his subordinates and will go far.

The Only Person You Can Change Is You. It is impossible to change someone who doesn’t want to change. This is a vital lesson for managers. It is not your responsibility to change your employees – you can’t. Your responsibility is to make sure they know what is expected of them, that they have the tools necessary to do the job, and are given the feedback and encouragement to fuel desired change. What they do from there is entirely up to them.

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The Monday HR Minute, brought to you by Affinity HR Group, is designed to provide you with practical, applicable human resources and management advice and information in a format that will take you 60 seconds or less to read. We believe that by dedicating just one minute a week to thinking about people management practices, business owners and managers can make enormous strides in improving workplace performance.

Affinity HR Group is a full service human resources consulting firm that specializes in advising small and medium-sized enterprises. Our services include recruiting and selection, HR policies and compliance, ad hoc HR support, compensation and performance management, and training and development. We are an endorsed HR partner of a number of leading national trade associations and offer free initial consultations and discounted services to their member companies.
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This e-mail may contain general information about legal matters. Affinity HR Group does not provide legal counsel. The information provided should not be considered legal advice and should not be relied on as an alternative to legal advice from your attorney or other professional legal services provider. If you have any specific questions about this content or any legal matter you should consult your attorney or other professional legal services provider.