Updated FAQ page on our support site
for New 19 info
Thank you to everybody who came out to this week's first Q&A session for our New 19 libraries. We had a great group in the audience at Burr Ridge and streaming online, and also got to cover a lot of information about how the migration will affect your library and community.
The next sessions will be held on:
SWAN will archive all of the questions and answers on our FAQ page of the support site, found here: https://support.swanlibraries.net/content/swan-faq.
If you don't see the answer to a question you have, be sure to send a ticket to help@swanlibraries.net with the subject line "New 19 FAQ" or come to our next Q&A session. We want to make sure everybody feels comfortable, prepared, and ready for our go-live date on May 1.
Susan Ricker,
SWAN Library Relations Specialist
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