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TUESDAY, 11/14/2017
Join us at
Collegian Court
89 Park St.
Chicopee, MA 01013
Please note the change of venue.
The cost is $20.00
Drinks are not included.
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5:30 pm Social
6:00 pm Speaker
7:00 pm Dinner
8:15 pm Section Leadership meeting
All are welcome to stay.
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Calling All Students!
In response to one of our Section strategic plan items (grow membership), a team was created with the goal of encouraging student membership in ASQ and our section. The idea was to reach out to local colleges and universities to promote the Quality profession and ASQ.
Over the last few months, the team of Matthew Forest, Gary Grubbs, Brian Mailhot and Kurt Moore created presentation materials, worked their network to establish contacts and set up meetings with students and faculty.
Presentation materials cover the Quality field, ASQ on a global, national, and section level, and the value proposition to obtaining membership. The materials are customizable to match the interests and concerns of the particular audience in attendance.
The team is looking forward to the first session (see the poster below) with a group of engineering students who will transition into 4-year degree programs. Do you think the promise of pizza will encourage a good turn out? Results of this and future sessions will be shared and monitored for effectiveness.
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ISO 9001:2015 Transition Tips
About ISO 9001:2015 Clause 7.1.6 (Organizational Knowledge) the last item before the notes reads “When addressing changing needs and trends, the organization shall consider its current knowledge and determine how to acquire or access any necessary additional knowledge and required updates.” So, how are people complying with this part of the standard?
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1. Much or our current organizational knowledge is available in: procedures, technical reports, Control Plans, FMEA’s, and intellectual property (trade secrets & patents)
2. There is a yearly People Planning process that looks the needs of the organization and the impact of the upcoming years plans (new projects/initiatives, succession planning, flight risk, known retirements, etc.)
3. As the organization changes, there are 2 processes we use.
a. On-Boarding- An HR driven process for new employees or existing employees with new roles. It uses a checklist created by the employee’s manager to make sure the person has training, knows the right people, and understands the requirements of their new role.
b. Knowledge Transfer- An HR driven process for experienced employees prior to retirement. The process uses a detailed checklist to outline (developed by the pending retiree) the major tasks of the role, key contacts, regular meetings, where key information is stored, milestones, etc. This becomes for basis for training others. (G. G.)
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It can be handled within the Resources process.
We take into consideration:
Internal Sources of Organizational Knowledge
- intellectual property;
- employee experiences with skills cross-training in place;
- knowledge gained from experience;
- job history from job files – job failures and successes;
- lessons learned from past history failures and successful projects;
- capturing and sharing undocumented knowledge and experience;
- long-term retention of senior and key employees;
- the results of improvements in processes and products.
External Sources
- standards;
- academia - colleges and universities;
- government and military standards;
- feedback from experts and consultants;
- professional conferences;
- information provided by customers;
- information provided by external providers.
We take measures to ensure that our employees are thoroughly cross-trained, and ensure they spend many hours working with "key" employees, to learn and understand the "knowledge" that these employees possess. Key employees are determined by the President and Top management.
We also offer "key" retiring employees an opportunity to work part-time to ensure we do not totally lose the “organizational knowledge” that long-time employed personnel possess.
We perform succession planning allowing Organizational knowledge to remain intact, and it is safeguarded. (W. C)
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We do not view this as a stand-alone requirement, but as interrelated with other processes, such as Context, Interested Parties, Risks-and-Opportunities, Change Management, Audits, Management Review, etc. as these are driving "changing needs and trends". We plan to use the "turtle diagram" concept to identify and evaluate what relevant knowledge we have today and what new knowledge we need to acquire to address the changes. (C, M.)
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What is your transition question?
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Please maintain your ASQ Profile
Want to be in the know about what's up in quality in Western Mass? Section leaders must use the email address in your ASQ member profile. Log into http://www.asq.org and select MY ACCOUNT to edit your information. Be sure to stay subscribed to ASQ Section Communications under Email preferences.
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Please send feedback and items to include in our newsletter to Gay McDyer.
Be sure to include a subject line.
gmcdyer@astrochemicals.com
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Current Section Leaders
Executive Committee
CHAIR - Gary Grubbs - gr.grgrub@gmail.com
VICE CHAIR - Michael Szteliga - szteliga@verizon.net
TREASURER - Charles Marsman - cmarsman@msn.com
SECRETARY - Nancy Supczak - nmsupczak@gmail.com
IMMEDIATE PAST CHAIR - Lorraine Galica - lagfjord@comcast.net
Committee Chairs
NOMINATIONS - Woody Cashman - iteachuiso@msn.com
AUDITOR - Ernie Laberge - elaberge@octobercompany.com
MEMBERSHIP - Gay McDyer - gmcdyer@astrochemicals.com
VOC - Michael Szteliga - szteliga@verizon.net
ARRANGEMENTS - Jim Gurzenski - pedalnrun@yahoo.com
PROGRAM - Charles Marsman - cmarsman@msn.com
CERTIFICATION - Michael Szteliga - szteliga@verizon.net
RE-CERTIFICATION - Ernie Laberge - elaberge@octobercompany.com
NEWSLETTER - Gay McDyer - gmcdyer@astrochemicals.com
DATABASE - Gary Grubbs - gr.grgrub@gmail.com
PUBLICITY -
EXAMINING - Kurt Moore - ksmoore@ashland.com
EDUCATION Award - Steve Fiedler - 2fiedler@charter.net
AWARDS - Woody Cashman - iteachuiso@msn.com
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