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Tech tips & more from Cal-Imaging Specialists
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APRIL 2017

Welcome to our newsletter!
We'd like to share tech tips, product updates, current specials and general information that will help you get the most out of your products.

Check out the huge savings on our showcased products! Save even more!  This month's showcased  products are eligible for HPs loyalty program described below.

Please visit us at http://www.cal-imaging.ca

 

Save thousands of $$$
with HP's loyalty program (SMP)
The Supplies Metered Program (SMP) is an HP loyalty program that yields great discounts when you buy qualifying HP equipment and enter into a 1 to 5 years SMP toner agreement. If you are currently buying Original HP Toners, we WILL save you money!

As an Elite Dealer we can set you up on special savings that average 20% off the cost of your supplies, with discounts as high as 65% off on some supplies! Cal-Imaging is one of the very few companies in Calgary that offer the SMP program and are authorized to pass HP loyalty discounts onto the consumer.

If you already own a printer, you still might be able to get these savings when you have Cal Imaging as your supplies provider. If you want to know if you qualify for this program for new or existing purchases, please give us a call.
 
TECH TIPS
ARTICLES
SHOWCASE
TIPS FROM OUR TECHS

How to fax over VoIP.

VoIP Faxing: Faxing over VoIP can be a significant challenge, especially for a business that depends on numerous multi-page faxes.  If your business depends on faxing, like a mortgage company, attorney's office or medical provider we recommend that you keep a dedicated copper line (POTS line) for your fax machine or use an online Internet Fax service.  If you are an occasional user of faxing then with a few configuration changes on your current fax machine, you may find fairly reliable faxing over your VoIP Internet connection.  For those of you that fall somewhere in between we suggest a cost effective reliable recommended Internet faxing service, which offers additional benefits that most businesses find appealing.

An explanation of the problems that exist with faxing & voip.

Faxing ( Facsimile Transmission) has been a standard for years with most of the faxing protocols having been written with the intent of sending the faxing signals over traditional phone circuits using sounds.  Those sounds were then turned back into data by the receiving fax machine.  The receiving fax machine was designed to expect a constant, steady transmission of data, without any loss.  If loss of data occurred then the receiving fax machine would shut down the transmission.  VoIP behaves differently in that voice is first converted into data packets and then sent over the Internet connections to their final destination.  These voice data packets may take slightly different times to their arrival point.  When that happens some packets may get discarded, but the end result is that the receiving VoIP device has enough packets to make a clear and understandable conversation.

Fax machine settings for VoIP faxing.

We recommend the following settings for best voip fax results.
  • G711 or a Non-Compressed Codec
    Make sure that your VoIP fax connection (the line you use for faxing) is set to G711, which is a non-compressed codec. G729 uses compression which will make faxes fail.  If your VoIP provider has what may be called a "Bandwidth Saver" setting, then this setting would be a compressed codec.  Make sure this setting is not enabled. You may have to talk with tech support for your VoIP service who will verify what type of codec your connection uses and to make sure your connection is set for G711.
  • Slow the transmission speeds on the fax machine settings.  Both the Tx and Rx settings.  This is called the BAUD rate of the fax machine.  The best and fastest setting should be 9600 bps.
  • Disable ECM (Error Correction Mode).  ECM is usually on by default on most fax machines.  This setting needs to turned off.

Why ECM should be disabled: 

Fax machines (also multi-function machines) set ECM as a default to on. T his setting causes the receiving fax machine to analyze the received data frames and detect any data that may be corrupted.  Any noise, lost packets, or poor signal strength can cause part of the the transmission to be lost which then triggers a retransmit signal to be sent until an error free frame is received.  This causes retransmits more often over VoIP due to some packet loss, latency or jitter which exist on an Internet connection.  These retransmits increase the call duration, quickly adding to the instability of the fax, requiring additional retransmits which then cause a failure with a communication error reported by the receiving fax machine.

Disabling ECM, will result in the receiving fax machine to accept a transmission with some frames that may have bits of information missing, but still resulting in a completed fax, which should be of acceptable quality. 

Faxing over voip - when other alternatives are not available
 

Companies that depend on multiple page faxes inbound and outbound should first and foremost use a dedicated copper phone line.  A great alternative later technology choice would be to use an Internet fax service.

Where technology is taking faxing.

Better fax protocols for transmissions over IP have been in existence for some time, but this has not seemed to alleviate many users major issues with faxing over VoIP.  Anything but traditional copper lines are still suspect when it comes to faxes for heavy users.  Too many businesses, like attorneys, real estate offices and medical facilities depend on a stable full proof fax environment and will continue to do so for the foreseeable future. Unfortunately there is no one best solution.

USEFUL AND/OR INTERESTING ARTICLES

What is E-waste Recycling?

E-waste refers to electronic waste. E-waste recycling is the reuse and reprocessing of electrical and electronic equipment of any type that has been discarded or regarded as obsolete. Some of the common E-wastes include: home appliances such as televisions, air conditioners, electric cookers and heaters, air condoners, fans, DVDs, Radios and microwaves among others; information technology equipment such as computers, mobile phones, laptops, batteries, circuit boards, hard disks, and monitors among others; and other electronic utilities such as leisure, lighting, and sporting equipment. Recycling of e-waste is a growing trend and was initiated to protect human and environmental health mainly due to the widespread environmental pollution impacts of e-waste.

According to Wikipedia,

“Electronic waste or e-waste describes discarded electrical or electronic devices. Used electronics which are destined for reuse, resale, salvage, recycling or disposal are also considered e-waste. Informal processing of electronic waste in developing countries may cause serious health and pollution problems, as these countries have limited regulatory oversight of e-waste processing.”

Step-by Step Process of E-waste Recycling

The e-waste recycling process is highly labor intensive and goes through several steps. Below is the step-by-step process of how e-waste is recycled,

  1. Picking Shed

When the e-waste items arrive at the recycling plants, the first step involves sorting all the items manually. Batteries are removed for quality check.

  1. Disassembly

After sorting by hand, the second step involves a serious labor intensive process of manual dismantling. The e-waste items are taken apart to retrieve all the parts and then categorized into core materials and components. The dismantled items are then separated into various categories into parts that can be re-used or still continue the recycling processes.

  1. First size reduction process

Here, items that cannot be dismantled efficiently are shredded together with the other dismantled parts to pieces less than 2 inches in diameter. It is done in preparation for further categorization of the finer e-waste pieces.

  1. Second size reduction process

The finer e-waste particles are then evenly spread out through an automated shaking process on a conveyor belt. The well spread out e-waste pieces are then broken down further. At this stage, any dust is extracted and discarded in a way that does not degrade the environment.

  1. Over-band Magnet

At this step, over-band magnet is used to remove all the magnetic materials including steel and iron from the e-waste debris.

  1. Non-metallic and metallic components separation.

The sixth step is the separation of metals and non-metallic components. Copper, aluminum, and brass are separated from the debris to only leave behind non-metallic materials. The metals are either sold as raw materials or re-used for fresh manufacture.

  1. Water Separation.

As the last step, plastic content is separated from glass by use of water. One separated, all the materials retrieved can then be resold as raw materials for re-use. The products sold include plastic, glass, copper, iron, steel, shredded circuit boards, and valuable metal mix.

E-cycle components re-use

1. Plastic. All the plastic materials retrieved are sent to recyclers who use them to manufacture items such as fence posts, plastic sleepers, plastic trays, vineyard stakes, and equipment holders or insulators among other plastic products.

2. Metal. Scrap metals materials retrieved are sent to recyclers to manufacture new steel and other metallic materials.

3. Glass. Glass is retrieved from the Cathode Ray Tubes (CRTs) mostly found in televisions and computer monitors. Extracting glass for recycling from CRTs is a more complicated task since CRTs are composed of several hazardous materials. Lead is the most dangerous and can adversely harm human health and the environment. Tubes in big CRT monitors can contain high levels of lead of up to 4 kilograms. Other toxic metals such as barium and phosphor are also contained in CRT tubes. To achieve the best environmentally friendly glass extraction, the following steps ensure a specialized CRT recycling:

  • Manual separation of the CRT from the television or monitor body
  • Size reduction process where the CRT is shredded into smaller pieces. Dust is eliminated and disposed in an environmentally friendly way.
  • All metals are removal through over-band magnets, where ferrous and non-ferrous components are eliminated from the glass materials.
  • A washing line is then used to clear oxides and phosphors from the glass
  • Glass sorting is the final step whereby leaded glass is separated from non-leaded glass. The extracts can then be used for making new screens.

4. Mercury. Mercury containing devices are sent to mercury recycling facilities that uses a specialized technology for elimination for use in dental amalgams and metric instruments, and for fluorescent lighting. Other components such as glass and plastics are re-used for manufacture of their respective products.

5. Printed Circuit Boards. Circuit boards are sent to specialized and accredited companies where they are smelted to recover non-renewable resources such as silver, tin, gold, palladium, copper and other valuable metals.

6. Hard Drives. Hard drives are shredded in whole and processed into aluminum ingots for use in automotive industry.

7. Ink and Toner Cartridges. Ink and toner cartridges are taken back to respective manufacturing industries for recycling. They are remanufactured while those that can’t are separated into metal and plastic for re-use as raw materials.

8. Batteries. Batteries are taken to specialized recyclers where they are hulled to take out plastic. The metals are smelted is specialized conditions to recover nickel, steel, cadmium and cobalt that are re-used for new battery production and fabrication of stainless steel.

Batteries are taken to specialized recyclers where they are hulled to take out plastic. The metals are smelted is specialized conditions to recover nickel, steel, cadmium and cobalt that are re-used for new battery production and fabrication of stainless steel.

 
FEATURED PRODUCTS
HP M680f     /     M577f    /     M477fdn
Save $2100     Save $1100    Save $200
Reg $5999       Reg $3100     Reg $799
Now $3899       Now $1999    Now $569
Prices valid until April 30, 2017
High-speed performance meets energy efficiency
  • Don’t wait for documents. Print your first page in as few as 9 seconds from energy-efficient sleep mode.
  • Speed through jobs. Print two sides as quickly as one—up to 40 ipm—and scan both sides of the page at once.
  • This MFP uses exceptionally low amounts of energy—thanks to its innovative design and toner technology.
  • Choose a maximum capacity of up to 2300 sheets. Print up to 59 pages per minute on A5.

 

Unparalleled fleet security and management
  • Embedded features detect security threats and heal your MFP, protecting it from boot up to shutdown.
  • Protect sensitive data on the MFP and in transit, using embedded security features and 256-bit encryption.
  • Protect sensitive business data with embedded and optional HP JetAdvantage Security Solutions.
  • Centralize control of your printing environment with HP Web Jetadmin—and help build business efficiency.

 

More. Pages, Performance, and Protection.
  • Make an impression with leading color quality from HP. Get unparalleled printing for your office needs.
  • Get more pages with each Original HP Toner cartridge with JetIntelligence and high-yield cartridges.
  • Help ensure the Original HP quality you paid for with anti-fraud and cartridge authentication technology.
  • Print right away with preinstalled toner cartridges. Replace them with cartridges featuring auto seal removal.

 

Stay connected with secure mobile printing options
  • Use optional, 128-bit encrypted wireless direct printing from mobile devices—no network needed.
  • Add the option to print with a touch of your NFC-enabled mobile device to this printer—no network needed.
  • Easily print from a variety of smartphones and tablets—generally no setup or apps required.
  • Easily access, print, and share resources with Ethernet and optional wireless networking
HP Colour Laserjet M477fdn

Fast wake-up and print
Print the first page from sleep mode as fast as 11.3 seconds
 

Fast two-sided printing
Print two-sided documents as fast as 25 ipm (images per minute)
 

One-pass, two-sided scanning
Scan both sides of two-sided documents in a single pass
 

Scan to various destinations
Scan documents to email, USB, network folders and the cloud

Easy slide-off glass
Scanner glass has no raised edges so originals slide off easily
 

Optional high-yield cartridge
Optional 6.5K black and 5K color high-yield Original HP Toner cartridges with JetIntelligence
 

Print Microsoft Office files from USB
Print Microsoft Word and PowerPoint documents directly from a USB drive
 

Cloud-based pull printing
Control access to sensitive documents with HP JetAdvantage Private Print
 

Optional job storage
Add a USB drive for built-in job storage and retrieval
 

Low energy use
This MFP is optimized for low energy consumption
 

Print from mobile devices
Print from a variety of smartphones, tablets and laptops
 

4.3-inch color touchscreen
Manage print jobs at the MFP with the 4.3-inch color touchscreen

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Cal-Imaging Specialists · 8, 415 60th Avenue SE · Calgary, AB T2H 2J5 · Canada

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