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| Touchpoint Journal
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In recent years, design teams working both in-house and at consultancies are increasingly applying the service design mindset and methods across a wide variety of projects. New challenges present themselves and we are discovering ways to successfully address them. In this article, we'll call these challenges ‘practices in place’, and we’ll think about how to apply SD principles to actions and choices while working on new services and service innovation projects.
Read the open article
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Conference News
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FEI: Front End of Innovation is the conference that senior-level R&D, Innovation and Product Development executives rely on to thwart the growing threat of disruption by non-traditional competitors. FEI is designed to help systematically tackle the innovation process – from ideation through execution – in order to capture immense innovation. SDN members who are interested should be sure to check their dashboards where they'll find a 20% discount!
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Member Benefits
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If you’re a SDN Member you’ll soon be receiving a much anticipated gift in your mailbox: We’re sending out the member discount codes for the annual Service Design Global Conference in Madrid on 2nd and the 3rd of November. Be sure to not miss the Exclusive SDN Members Event on Nov. 1st and keep your eyes open for more exciting news regarding the conference via the SDGC section on our website. Ticket will go online soon!
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| Chapter News
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We see the work of students and educators as a significant element of the service design ecosystem, and we want to showcase this type of work during the first SDN U.S. National Conference through a student competition. To qualify for the student competition, applicants must be enrolled in an undergraduate or graduate degree in design during the Spring 2017 semester, and have a service design oriented project that they'd like to showcase.
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| SDN News
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The 8th episode of the service design podcast in cooperation with Knight Moves is looking towards the major trends of the future. We're curious about how our jobs as designers will evolve. Will we still be designing screens? And what could be our role in the evolution of robots? An interesting path we talked about is the design of the personalities of those robots.
Listen to this Episode
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| SD Jobs
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Service design is a fast growing sector in design. The transition towards human-centered digital services in public and private sector is significant for national and global wellbeing and competiveness. This is why the Department of Design at Aalto University School of Arts, Design and Architecture invites applications for Professor of Practice in Service Design. The position is full-time, and the starting date is October 1st.
Apply Today!
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