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| Touchpoint Journal
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At the 2016 Service Design Global Conference in Amsterdam, Muna Al Dhabbah (Director of Government Service Development, Prime Minister’s Office, UAE) was joined on stage by Simone Carrier to share their experiences in applying service design to improve citizen-government interactions within the UAE. SDN's Jesse Grimes discusses with her how service design is working towards delivering ‘seven-star service design’.
Read the open article
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Conference News
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Service designer Mikko Koivisto has won the Ornamo Award of 2017. Koivisto, the Lead Service Designer and Customer Experience Director of the Hellon service design agency, is one of Finland’s first academically trained professionals in service design. He has been involved in developing this field both in Finland and abroad. Mikko was also part of the team that won the Service Design Award Last year. The SD community congratulates him on his great success. It's a big win for Mikko, and a big win for service design!
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Member Benefits
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It’s official- SDGC17 is bound to be THE service design event of the year. We know the most important information- the dates and the venue. From 2nd-3rd of November, attendees and speakers will be enjoying Majestic Madrid from the Spanish capital’s creative hub- La N@ve. Now is your chance to book tickets while they’re at their lowest. Early bird prices are still available for those that want to get ready and catch those worms extra early.
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| Chapter News
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We can’t wait to see the great ideas our amazing community and chapters will think of to celebrate Service Design Day! SDN Japan is planning to research service challenges in Japan then hold a meet-up to co-create solutions with their local community. Make sure to check out upcoming chapter events in your area.
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| SDN News
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The Service design community celebrates Christmas, New Year and... June 1st! Let´s make our second international Service Design Day a big buzz. We invite everybody to gather and unite their voices under the hashtag #ServiceDesignDay on June 1st. Last year social media was filled with over 3,000 fantastic Service Design Day posts. Let's celebrate the power of service design with even more energy this year!
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| SD Jobs
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The Australian Center for Social Innovation is looking for a number of new motivated and talented people to join their team. The roles they're looking for include: A Human Centered Design Lead for Social Innovation, Design Research / Sociology Senior, and Senior Service Designer for Social Innovation. If you see yourself as a good fit for any of those positions, dig into some additional info via the SDN website and apply today!
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