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National Retail Review
Message from the CEO Dominique Lamb

Dear <<First Name>>, 

Consumers are the driving force behind all retail business.

They shop around their lives, not the other way around, so we need to be able to offer them choice, convenience and value. If we don’t, they’ll simply find someone else who does. 

We are the forefront of digital disruption, and trading hours reform has been a critical component in our drive toward adaptation, innovation and consumer-centric business models, right across Australia. 

However, trading hours are government by the states, which can at times heavily influence retailers’ capacity to operate within a consumer-centric model. 

In less regulated states like New South Wales and Victoria for example, Sunday trading has rapidly become the most popular trading day of the week... Read more >>

Dominique Lamb, CEO

  
IN THIS EDITION

Industry news & updates

Upcoming events

Members offers

 
Industry news & updates
National Retail Awards
2017 National Retail Awards - now open
With a new look, new online portal and double the number of awards on offer, the 2017 National Retail Awards will recognise and reward more of Australia's leading retailers than ever before. This year also sees the introduction of a People's Choice Award with a public vote. Ready, set go!  Go to awards website >>
Tackling rental overheads
Webinar: Tackling rental overheads
THIS THURS: Join Leasing expert, Kyle Swain, in an online webinar this Thursday as he tackles the issue of rental overheads and how retailers can negotiate better rents at the outset as well as mid-term... read more >>
Unfair dismissal v redundancy
Unfair dismissal v redundancy
A recent case before the Fair Work Commission highlights the meaning of “genuine redundancy” and when an employee will be unable to substantiate an unfair dismissal claim... read more >>
Leadership in practice
Putting leadership into practice
While hard skills and technical know-how are important, the difficulty is often finding someone who has those skills and the leadership skills needed to develop an effective and efficient team... read more >>
Insurance broker
5 reasons to use an insurance broker
We live in an age where many of our life and business transactions can be completed online. However, is going online the best option when we are evaluating insurance policies for our businesses?... read more >>
Upcoming Events
Tackling rental overheads
Webinar: Tackling rental overheads
WEBINAR 1 JUNE: REGISTER NOW The biggest challenge facing the industry, according to retailers, is rental overheads. Join Kyle Swain as he discusses his top tips for reducing your rent.. read more >>
Food safety course
Food safety - anytime, anywhere
ONLINE COURSE: Does your business handle or sell food? Does the law require that you have a food safety supervisor on every shift? The NRA has made food safety training easy and affordable.. read more >>
Engage the customer workshop
Engage the customer workshop
QLD: The NRA Training Team now offer a ONE DAY customer service workshop that offers quick and easy training in service skills, complaint-handling and continuous improvement for casual retail staff... read more >>
Member Offer
WHS Member Offer
Member Offer
$500 off WH&S manuals & training
Reduce your risk for minimal cost by addressing your Workplace Health & Safety program with our team of specialists. NRA members can receive WH&S manuals for as little as $1500*... read more >>
The NRA is proudly supported by REST Super, BDO, Gow-Gates, Intrust Super, Rision, Retail Doctor Group
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