Self-lay news: new look, new updates

We've updated our process for issuing vesting certificates to comply with the new Water UK self-lay reporting metrics set out in Figure 8 of the revised Code of Practice. As you'll no doubt know, vesting happens after the gap connection is made between the self-laid main and our network.

There are two things you need to do to ensure you get your vesting certificates.

1. One-off action: Who should we send your vesting certificates to?
Please email me (robert.hughes@thameswater.co.uk) today and specify who your vesting certificates and partial asset payment information should be sent to in future, and their email address.

2. New process: How to request vesting certificates & asset payment info
If you make the gap connection (under the 'routine in-line connection' process set out in Figure 7 of the Code of Practice) we can only issue a vesting certificate and partial asset payment information once you’ve told us in writing that you’ve connected the main. The new process is:

1. Once you've made the gap connection, please notify us by emailing developer.services@thameswater.co.uk, cc'ing your account coordinator (andrew.bellis@thameswater.co.uk or rafael.arnaiz@thameswater.co.uk).
2. We’ll send the vesting certificate to the email address you've specified (including the information for the partial asset payment claim, and the ‘as constructed’ drawing you provided for the connection) within the next seven calendar days. If you haven't specified an email address, we’ll ‘reply all’ to everyone you copied in on your incoming email.
3. The date we send the vesting certificate also triggers the start of the 12-month defect liability period.