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| Dear <<First Name>>, you are receiving this email as you are our point of contact for Pocket RAMM use within your organisation and we want to give you advance notice of our release plans for Pocket RAMM/Pocket Manager over the coming weeks. You may be the only person in your organisation receiving this communication, so please forward it as necessary. |
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Keeping You Up-to-date
Keeping You Up-to-date
RAMMNEWSLETTER |
16 September 2016 |
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| PM BUILD 473 TO BE RETIRED |
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Pocket Manager (PM) Build 473 has been the Production build for some time. The problem with this build is that the .NET Framework on which it is based is old and no longer compatible with the current and future development of this product. Therefore we must plan for the retirement of Build 473.
This build will become unsupported after 5pm on Wednesday 26 October (in 6 weeks’ time).
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| BUILD 577 RELEASED |
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| Last night, Beta Build 577 was released. This build uses the new .NET Framework (4.6) and includes a number of bug fixes and small enhancements requested or reported to us recently. Having all Pocket RAMM users on the new .NET Framework will also allow us to plan the release of a major new Pocket enhancement, Inspections, in Q4 2016. We strongly recommend your users move onto Build 577 as soon as possible.
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| HOW TO MOVE TO BUILD 577 |
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| This can be done by the normal process of logging into Pocket Launcher and downloading the Beta build. If the user has the Build 473 installed, the upgrade will automatically install the updated .Net Files, if the user has the permission to update their Windows operating system. If the user does not have this permission, you or your IT Team may need to help with the installation process. |
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| 534 AND 539 NOT SUPPORTED |
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| Please note that Builds 534 and 539 will also become unsupported at the COB on Wednesday 26 October. |
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| SECOND SYNCHRONISATION SERVICE |
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In the past, some of our previous Pocket Manager builds have resulted in forced upgrades for everyone (usually because there is a structural change affecting all RAMM databases).
Such releases are always done after considerable testing by us. However our current single synchronisation service does not allow us or you and your power users to test these builds in a live manner on a test or copy database.
To overcome this problem, we are currently developing a second synchronisation service to work alongside the current service. This will allow us to make available new builds to yourselves and/or your power users for testing in a live environment, while leaving the existing Production and Supported builds for use by everyone else.
Having a second sync service also helps to avoid the issue of forced upgrades for everyone where there is a structural change in databases.
This build will become unsupported after 5pm on Wednesday 26 October (in 6 weeks’ time).
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| TALK TO SUPPORT |
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| More information about the new sync service, as well as Pocket RAMM Inspections, will be advised next month, including planned release dates.
If you have any questions regarding the above, please do not hesitate to contact Support on 1800 196 213
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| DID YOU FULLY SYNCHRONISE |
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| Recently there were changes to the Hosting Service which gave Western Australians access to the new RAMM Login and other improvements. If you didn't fully synchronise Pocket Manager at that stage, none of the above will work. So you will need to follow the directions in the August newsletter here. |
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| Contact Us |
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| Email: support@ramm.com. |
TEL: (NZ) 0800 256 832
TEL: (Aus) 1800 196 213 |
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