Hello everyone,
You who are interested in creating a web that is better, safer and fairer will like this update.
Earlier this year I got trolled in some Facebook groups. It was totally ridiculous and I found it distressing and humiliating, and it went on for days.
[The post I linked to in the groups was about
sexist fridge magnets that I found in a Swedish government owned airport]
A few days after this happened I went along to an event in London where I met Facebook's diversity director. In front of an audience of a few hundred people I explained what happened to me, how I felt and that I thought that Facebook was not nurturing a web environment that supports diversity. She almost fell off her chair when I described the situation.
After this she connected me to Facebook's head of policy. I spoke to the policy team a few weeks later and I explained what happened and how Facebook's design makes their communities pretty useless if you are discussing a sensitive topic.
After two chats over the phone and a long email summarising my points, I felt better and I hoped that they may actually do something about the problems.
I imagine that Facebook work on an improvement schedule, releasing new functions on a beta platform and then publicly releasing them after receiving feedback from super-users. So any improvement goes through this process before it’s released and it may take a while before all the testing is done.
Now, a few months later, I'm pleased to see that Facebook has redesigned some of the group functions that I pointed out were unsafe.
As Facebook users we have no idea where bullies are hiding on Facebook. If there is a group of people working together against you because you said something too politically correct, you are exposed to intense stress that will send anyone mad.
We spend so much time online now and as the biggest social media platform, Facebook needs to develop proper tools to make it bearable when you are mass-trolled.
I will give some talks about this in the future. If you would like to book me to share my story and talk about how to create a better and safer web climate please get in touch.
I can also give an inspiring talk about perseverance and never give up. It took plenty of tenacity and energy to get that far to talk to a person inside the Facebook network. Normally if you have a problem with Facebook you are only met with plenty of non-personal 'forms' to fill in.
#MicroActionMatters
Sofie
PS. Our next live broadcast is 30th Sept at 10am UK time 11am CET, and the topic is '9 Ways to Develop Personal Power'
here is the link. And here is
the summary of the last discussion about how to benefit from diversity.
PPS. I watched the documentary about Tony Robbins last week, and I wrote a review of the movies as well. You can read it on my
LinkedIn profile.
Email:
sofie@sofiesandell.com
Twitter
Soffi_Propp
My posts on Huffington Post
A while ago VIDA asked me if I wanted to print my art on their platform. I gave it a go and I have to say that it's not bad at all to use your own art to keep you warm 😀
All prints are manufactured 'on demand' - a cool thing to do in our inter-connected world full of global citizens.
I painted the art in London or Sweden, added it to the VIDA platform, and they sent it off to printers and producers in India or Pakistan. All thanks to an entrepreneur in San Francisco who set it all up.
#DigitalLeadership
Love it when technology can be used this way.
You can view and order the scarves I designed in the VIDA shop.