Transit Service Improvements - What We Heard
In February 2016, Niagara Falls City Council approved the undertaking of a public consultation process engaging residents of the City and stakeholders of transit, including transit operators, to gather input on the 2016 approved service enhancements and future phasing of half hour service levels.
The public consultation process included various methods of stakeholder input including social media, on board questionnaires, web page presence and public open houses resulting in a total of 472 questionnaire responses.
Based on the responses received from the questionnaire and the public consultation process the results indicate that the majority of respondents (83%) are satisfied with the current system; however, 90% of the respondents said that they would benefit further with the introduction of 30 minute service levels.
View more of the consultation findings.
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