LIVE Assist Webinar

Join us Thursday, October 20 at 10:00 AM PST for a 30 minute demo on the Live Assist feature of our player including:

• LIVE Assist Mode

• Accepting incoming streams from remote locations

• Hot Button Player and LA Play Lists

Send us an email to be invited to this interactive Google Hangout event if you have not already been invited. This Webinar will be archived and available after.

Global Disaster Preparedness Center

Our presentation in Bangkok at the global CAP Alerting workshop

http://preparecenter.org/cap-workshop-2016-report.pdf

AES67 and Ravenna

Audio over Internet Protocol (AoIP) support is under development and presently in testing. This will allow our systems to be compatible with modern digital boards and peripheral devices that support these low-latency protocols.

Call out to anyone using Ravenna Supported mixing boards including Axia, Wheatstone, etc that wish to try out our new systems.

National CAP Tests Sept 21, 2016

We received a call from a customer that didn’t receive and play the test alert. Upon investigation, we determined they had inputted the wrong SGC Code for their region. Please ensure you have the proper SGC code. Here is a tool to help confirm and select the SGC code for your area.

http://support.openbroadcaster.pro/location-geocodes

We also had a question about stations reporting to Pelmorex how they receive CAP feeds. Our customers are receiving TCP Socket Feeds supplied by DSL/Cable modems.

CAP Alert Player Receiving TTS Attachments

Some messages being sent to Pelmorex for distribution are in WAV/MP3. This results in much better audio quality and more natural sounding voices, not relying on local TTS. You might see these in the logs as downloading from Amazon as WAV/MP3 files.

Our systems are already designed for this function and will automatically play these types of TTS attachments (when present) that will be accepted and processed successfully without any user intervention.

Contact us anytime if you need any assistance.

New Features and Code Updates

Player and Server

https://openbroadcaster.pro/changelog

• Recent updates to the CLFG including reading out info from the description field
• Downloading local audio logs and player application logs from Dashboard status page
• Fixed condition where Player will keep legacy settings for Remote mode
• Inputs and Outputs separated into different menu tabs
• Player reports version back to server

Support Pages

http://support.openbroadcaster.pro/accessories

We have included a separate page for accessories and configuration examples.

Training Outlines

http://support.openbroadcaster.pro/training

Training materials and outlines. Let us know if there is a specific training module that is needed.

Server Clusters and Virtual Machines

We now support enterprise server clustering in Canada’s north to make a better user experience at these satellite based communities where internet has latency issues and bandwidth is very expensive.

https://openbroadcaster.pro/Media_Release

Coming up

Transitioning to updated Xubuntu 16.04. This allows a newer Gstreamer multimedia framework for international language support and smoother Text To Speech. Moving to 100% headless operation with Pulse audio as the default while continuing to support JACK audio.