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SD News
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If you haven’t had the opportunity to attend SDGC this year, never fear! We’re slowly collecting all the great slides and making them available to those who want to take a look, as well as for those who want to refresh their memory. Videos of talks will soon follow!
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Community Knowledge
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Often we see branding and service design as two separate fields of work. They are even sometimes seen as complete opposites. Some service designers might argue that branding professionals work only to create expectations. In fact though branding could be a huge inspiration for service design practitioners.
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Touchpoint
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Design Thinking shares quite a lot of DNA with service design. While their activities and approaches might differ in some respects, they share common goals, and are carried out in similar settings. This, and many other current topics are tackled in the newest issue of Touchpoint- the only journal exclusively dedicated to Service Design.
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Watch and Learn
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The Service Design Award finalist poster exhibition at SDGC16 was great success! It provided a unique opportunity for both designers and businesses to gain insight into the rigorous design approach, outcomes and impact of benchmark service design projects. These projects are recorded in the SDN case study library which sets an international standard for best practice
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SD Events
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Join the SD community in Canada on December 1st, 2016 at the Rotman School of Management at the University of Toronto for Canada's first service design conference.In partnership with the Service Design Network Canada, this one day conference will bring together service design practitioners, enthusiasts, researchers, and students to explore this emerging field of practice.
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SDN feature
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Join the Service Design in Business conference on November 25th in London to learn more about using SD strategically within organizations. Through keynote presentations and practical workshops, the conference will cover three major content streams: architecting customer experience, shifting to services and the impact of design. SD Members have a special 15% discount found in their member dashboards.
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