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1 WEEK TO GO: Wednesday 07/12/2016 - Contact Center Congress - "Contact Center Disruption"... The impact of disruptive technologies on customer contact... and are we ready for it... More than 300 participants have registered, so grab this last chance to order your tickets!
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Is Customer Service an Attitude at your company?

CONTACT CENTER DISRUPTION
Belgian Contact Center Congress
Wednesday 7 DECEMBER 2016

Together with Steven Van BelleghemDavy Kestens and Peter Hinssen, Hans Similon will be one of our inspirational keynote speakers at Contact Center Disruption. Hans will be talking about how "Customer Service is an Attide" in his keynote. "Customer Service is not a department, it is an attitude. Everybody in your company must be focused on this. If attitude and customer service are not one with the company's culture, you will fail at delivering the right customer experience," says Hans.
 
Come join us on December 7th in Lamot in Mechelen and get more insights from Hans Similon, learn from Steven Van Belleghem how human and digital go hand in hand, and experience an insight in the future of customer service with Davy Kestens and how to be succesful the day after tomorrow with Peter Hinssen.

Already more than 300 participants have registered for the biggest Contact Center event in Belgium, which means there are only a few places left next week. Get your ticket now at www.contactcentercongres.be

 

Place:

Lamot, Havermarkt, Mechelen

Date:
Wednesday 7 december 2016

Schedule:
09.00 Welcome
10.00 Workshops
12.00 Lunch
13.30 Keynotes
17.00 Networking reception

Entrance:
€ 250,- non-members
€ 125,- Contactcentres.be members
 
Visit Contactcentercongress.be
Contactgegevens:
Contactcentres.be
August Reyerslaan 80
Brussel 1030
Belgium

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