by Sabina Pettitt

Dear Customers and Friends:

Last Thursday evening, November 17^th, we lost our entire website to what our hosting company described as a “catastrophic failure of a VPS Node.” They said it was as if a whole apartment building had lost power and our website was one of the apartments in the building. 

Wow! What an exercise in patience and compassion for me knowing that my business was not able to function and also realizing that my hosting provider was simply not able to provide such a core service when we all needed it most.

By November 24^th, after much technical wizardry mostly by our local team, our website was restored to full function, albeit with an expired SSL certificate that still needed updating, meaning that visitors to our website would have received an “insecure” message for a few days. Currently, as noted on our home page, PacificEssences.com is once again secured at the highest level (SSL rating A), so our clients can rest assured that all transactions are safe and secure.

Although there are some recently added essences that may require re-inputing of repertory data, for all intents and purposes we are up and running again. That said, I would be very grateful be alerted to any website issues that you may come across in the next days.

The upshot

So how do I feel? I feel immeasurably  grateful that I have such an outstanding team locally who are smart enough to have backups and help out in a crisis like this! Without them we would not be up and running even by now.

It turns out that because our eStore was down we gained an amazing new connection from person who said that she would not have called otherwise, but because she was super eager to order essences, she ended up making the call which led to a great conversation and her having me set to participate in a conference on energy psychology next year. This goes to show what I have know for a long time with every fibre of my being: that the essences “always find their way" as they are conscious living energies that work, even when, for me, I am feeling hampered technologically.

And I was quite amazed that instead of feeling frustrated I was able to stay present and allow others to “have my back” and take care of things for me. I did of course take Balancer™ and had Balancer™ baths as well. 

So all in all not a bad outcome from an event that was described as catastrophic. I’m reminded of the slogan printing on a T-shirt in Forrest Gump, “Sh_t happens”, and of something the nuns used to say when I was in school, “When God gives you lemons, make lemonade.”

With love, laughter and many blessings,