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New machine streamlines enclosure production

Enlosures for Micro-Comm RTU's and other equipment are now manufactured to an even higher standard

What use to be hours spent manually cutting and drilling holes has now been reduced to a few keystrokes- thanks to a new CNC machine that lives in a far corner of the Micro-Comm facility.

The German made machine, offered by the Hoffman corporation, is one of two in the entire Kansas City area. According to Micro-Comm panel shop manager Adrian Mullins, it not only cuts production time to about 1/3 of what it used to be, but now panels are 100% consistent when it comes to location of holes cut and drilled in the panel.

Another major benefit is safety. No more cuts from burrs or sharp edges- or worries about broken drill bits and cutting blades, as the operator stands safely behind a heavy Lexan glass during operation.


A new CNC machine speeds up panel manufacturing at the Micro-Comm facility in Olathe, KS

The machine is also quite versatile when it comes to size. It can do cutouts for our smallest enclosures all the way up to an 84" by 84" box.

Mullins added "It's a true win-win. Faster, safer, and every panel is made to our standard. That allows our panel shop to put through more quality panels with the same number of personnel."
on line at www.scadaview.com
Micro-Comm Factory Training coming in March, sign up now

SV-10: SCADAview CSX for Operators (4 hours of training)
SV-20: SCADAview CSX Studio (3 hours of training)
SV-30: SCADAview CSX Add Ons (1 hours of training)
TR-10: Troubleshooting Micro-Comm Hardware (4 hours of training)
TR-20: PLC and Radio Communication Troubleshooting (4 hours)
PR-10: Programming PLC’s for Beginners, RTU Configuration 32 (4 hrs)
PR-20: Advanced Programming of PLC’s, RTU Configuration 32 (4 hrs)

Schedule for March, 2017:
Tuesday March 7th – SCADAview CSX Classes (SV-10, SV20, and SV-30)
from 8am-5pm. $400 per person
Wednesday March 8th – Troubleshooting Classes (TR10 and TR20)
from 8am-5pm. $450 per person
Thursday March 9th – Programming RTU Configuration 32 Classes (PR10 and PR20)
from 8am-5pm. $450 per person
• All class sizes will be between 4 and 12 people!
• Travel and Lodging are NOT included.
• Lunch will be included.
• Class descriptions are listed below.
• Call Micro-Comm at 913-390-4500 to schedule classes, or email thamilton@mc-mail.com

Micro-Comm Factory Training Descriptions
SV-10 - SCADAview CSX for Operators:
Training will cover all day to day operations in SCADAview CSX. Items covered include: SV-PLC, System Display, Station Display and Control, Control Group Setpoints, Alarming, and Reporting. No prerequisites. 4 hours
SV-20 - SCADAview CSX Studio (Advanced):
Training will pertain to SCADAview CSX Studio. Items covered include: Customer Information, Folders and Database, Station Setup, Control Group Setup, Security, Client/Server, Web Page, Custom Reporting, and Historical Data. SCADAview CSX for Operators is recommended as a prerequisite. 3 hours
SV-30 - SCADAview CSX Add Ons (Advanced):
Training is on all Additions to SCADAview CSX. Items covered include: SCADAdial, SCADAweb, SCADAreport. SCADAview CSX for Operators is recommended as a prerequisite.
1 hours
PR-10 - Programming Micro-Comm PLC’s for Beginners (RTU Configuration 32):
What is a PLC? How do I program a PLC? How will knowing how to program a PLC help me? We will answer all of these questions, and also teach you how to troubleshoot problems with PLC’s. Generation 4 PLC’s covered are M550, M555, M655, M1500, M1550, M1650, and S4500. No prerequisites. 4 hours
PR-20 - Advanced Programming of Micro-Comm PLC’s (RTU Configuration 32):
Advanced training on programming Micro-Comm PLC’s. Items covered include: Programming control and monitoring of Pump Stations, Lift Stations, and Tanks. You will learn how to communicate over radio, serial, and Ethernet between PLC’s. Generation 4 PLC’s covered are M550, M555, M655, M1500, M1550, M1650, and S4500. Programming Micro-Comm PLC’s for Beginners is recommended as a prerequisite. 4 hours
TR-10 - Troubleshooting Micro-Comm Hardware:
Learn how to troubleshoot Micro-Comm PLC’s, Radios, and Transducers. No prerequisites.
4 hours
TR-20 - PLC and Radio Communication Troubleshooting
Learn communications from PLC to PLC via analog radios and enhanced digital radios, and how to troubleshoot them. No prerequisites. 4 hours

Hotels Nearby:
• Candlewood Suites
• La Quinta 
• Comfort Inn
• Best Western
AFTER HOURS PHONE SUPPORT
 
In an effort to supply a high level of customer service and satisfaction, Micro-Comm, Inc. makes after-hours phone support available to all our customers at no additional charge.
 
Customers can call our office phone number (913) 390-4500 after hours to leave a voice message in the Service Emergency voice mailbox (press 2 when prompted to leave your message). Your voice message must include the phone number you want the technician to call. 
 
The Service Emergency voice mailbox alerts the “on-call” technician via cell phone to advise him that a customer needs to be called.
 
These calls will be returned between the hours 8 AM to 8 PM, 7 days a week and holidays by our designated “on-call” technician. The “on-call” technician will assist customers with troubleshooting, attempting to resolve system failures or determine the best course of action. 
 
Shipping repair/replacement parts and/or onsite repairs are only scheduled during normal business hours 8 am to 5 pm   Monday thru Friday. 

Business Hours; 8 am-to 12 noon and  1 pm to 5 pm CST  Monday thru Friday 
Office Phone Number (913) 390-4500 Fax Number (913) 390-4550

Micro-Comm, Inc., 15895 S. Pflumm Rd., Olathe, KS 66062-8502 
New email for FCC correspondence 

In an effort to further streamline our services, Micro-Comm now has a special email address for customer use. fcc@mc-mail.com can now be used to contact us for inquiries regarding your FCC license, renewals or any other questions you may have.


Service news

We are often asked what are the most beneficial spare parts to have on the shelf in case of a problem?

For most standard systems, we might suggest a pressure transducer, a power supply and a radio. 

Since every system is slightly different, we recommend calling the Micro-Comm service department to discuss exactly which items might be of the most benefit for you.

If keeping spare parts is not an option, remember we can always provide parts by overnight delivery as well.


Your call is important

We take pride in having an actual person answering incoming calls instead of one of those pesky auto attendants...

When calling Micro-Comm please remember while we maintain an adequate staff, there may be times where call volume is high and there may be a slight delay. Fortunately, these delays usually are not for more than a few minutes.

Since sometimes cell phone reception is poor, please clearly leave your name, call back number and brief description of the problem- we will return the call as soon as possible.
Copyright © 2017 Micro-Comm, Inc, All rights reserved.


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