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Member Benefits
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SDN shares relevant success stories from the field that will inspire it’s full members to do great service design. It’s all about equipping SD practitioners (and those soon-to-be) with the best projects from around the globe. That includes implemented projects and student works, as well as those that bring new frameworks and methods. Our case study library is open 24/7 for professional, corporate and academic members to take advantage of.
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Community Knowledge
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Great service design is all about making sure the service is both usable and used during and after its introduction. Achieving this within large organisations needs a sustained dose of Design Thinking and Doing. This article tackles how organisations can do this to deliver great services that drive better results.
Read 2 More articles from the newest issue of Touchpoint Journal for free with your community membership.
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| Service Design Award 2017
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| Make sure you enter the Service Design Award 2017 between February 16th and March 31st to get the discounted early-bird price! Don't miss the chance to have your work presented to over 650 professionals during the finalist exhibition at SDGC17 and showcased on the SDN website and global media channels. Submit your work now at the Service Design Award website. Take advantage of the SDN members discount for submissions!
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| Touchpoint
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Here’s a small snippet from the latest Touchpoint issue:
A multidisciplinary team of six people disembark in Santa Fe. It’s been 12 hours on the plane, and as we enter the corporate building, we feel the weight of the task at hand. Our challenge: Teach a team of eight middle and top managers to experience, learn and incorporate service design into their work processes...
Read More fselected articles from the newest issue of Touchpoint Journal for free by signing in for the SDN community.
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| Industry News
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Are you an avid writer? Have service design expertise? Are enthusiastic about business innovation and design thinking? Become an author of Touchpoint and help to advance the service design field and its practices by sending in your articles on the topic of “Education and Capacity-Building”. Share your knowledge with the community, have your article featured online and in print, as well as shared on social media.
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| SD Jobs
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A new couple of new job opportunities have opened up! Kuudes is a pioneer in insight-driven service design in Finland and internationally. They co-create innovative concepts and business models with their customers. If you have at least 3 years of hands on experience with service design projects in a client organisation or as a consultant, feel comfortable in both digital and physical environments, this might be the job for you!
Read more
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