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There has been much focus on hard skills, while softs skills are being overlooked. There are two things I see happening with soft skills:
One: hard skills, like software development, financial reporting, or data analysis, were once considered enough to qualify for a job. But this is just no longer the case. The ability to work as a team, collaborate and communicate effectively has become central to success. In fact, according to the National Soft Skills Association, 85% of job success comes from having good soft skills and only 15% of success comes from hard skills.
Two: The digital age has greatly changed the dynamics of communication in the workplace. The upside is, it has allowed communication to be done through a myriad of channels, in real time, 24/7. The downside, it has greatly impacted the cultivating of workplace relationships. Being overly depending on technology has conditioned people to focus less on their impersonal skills, thus the need for a greater focus on soft skills in the workplace.
On a side note: “If you are tired of trying to connect with people on the internet, try meeting them face to face.” Former President Barack Obama was talking about politics, but his point applies equally to your work force.. |
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Is there a “soft skills gap” in your organization?
The absence of soft skills can lead to decreased productivity, diminished customer service, and workplace conflicts, all of which can impact your company’s bottom line. Talent development leaders need to find ways to close the soft skills gap—through training, mentoring, and coaching.
The difference between success and failure
For an employee, the right soft skills mean substantial personal and professional development. Whether your employees work directly or indirectly with customers, are individual contributors or part of a team, they need good soft skills that will help them to deliver their work efficiently and effectively.
For an employer, having employees with strong soft skills mean healthy innovation and organizational development, along with a rewarding bottom line. Is soft skills training being overlooked in your business or organization?
Contact Brenda today and let her help you to begin to close the soft skills gap. She will help you to assess your soft skills need and recommend the right solution for your organization. She can be reached at 866.233.1570 or email Brenda@bwmconsultingusa.com
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Best Practices and Trends
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New England Area Conference
March 30 - 31, 2017
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The workplace is changing at light speed and so is talent development. As a learning and development professional, you need to deliver results despite the disruptive changes happening around us. For more information and to register click here.
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From Brenda,
We’re at the start of a whole new year, with plenty of time to evaluate where your company stands and choose the best steps to take for growth and success. Soft skills, especially, are a key resource for developing talented, high-functioning employees and helping you to thrive. Contact me at brenda@bwmconsultingusa.com or call 866.233.1570 to schedule a training session or for more information.
Consultants like BWM consulting thrive on referrals by satisfied clients. As always, I thank you for referring BWM Consulting to colleagues, friends and family.
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Warmest Regards,
Brenda Wornum Moore
CEO/President, BWM Consulting, Inc.
brenda@bwmconsultingusa.com
www.bwmconsultingusa.com
www.linkedin.com/in/brendawornummoore
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