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Oxfam Fair Trade Newsletter

B2B CUSTOMER SERVICE
Klantendienst — Service clientèle


Dear <<First Name>>

 

Below please find an overview of the adapted deadlines for the months of July and August, and an update on the new products in our product range.


Attention please: to further enhance our customer service, our availability by phone — which used to range from 9 am to 1 pm and from 2 pm to 5 pm — has changed on June 18.

From now on the customer service can be reached on +32 (0)9 218 88 55 every business day from 9 am to 3 pm continuously. After 3 pm the line is redirected to the National Secretariat. Our collegues will register your questions and transmit them to the customer service for treatment later on.

Successful olive harvest

 

 
The new harvest of olive oil has arrived! This harvest the olive oil is ‘extra’, which means that they are of excellent quality. Oxfam Fair Trade buys this organic Extra Virgin olive oil from a partner on the West Banks.
 

 

New from Palestine: Medjool dates

 

 
These soft, juicy and extra large dates are of the best quality. They are thick and large and contain a pit. This is the reason why Medjool dates are called the “king of dates”.
 

 


Adapted deadlines


Because of the annual collective leave of Oxfam Fair Trade there will be no deliveries in Week 29 from July 16 till July 20. For deliveries in Week 30 from July 23 till July 27 the following adapted deadlines will be applied:

Regular delivery dayOrdering before 13hDelivery day WE30
Monday July 23Thursday July 12Monday July 23
Tuesday July 24Friday July 13Tuesday July 24
Wednesday July 25Monday July 23Wednesday July 25
Thursday July 26Tuesday July 24Thursday July 26
Friday July 27Tuesday July 24Friday July 27

Due to Assumption Day following adapted deadlines are applicable for deliveries in Week 33 from August 13 till August 17:

Regular delivery dayOrdering before 13hDelivery day WE33
Monday July 23Wednesday August 8Friday August 10 or Monday August 13
Tuesday July 24Thursday August 9Monday August 13 or Tuesday August 14
Wednesday July 25Friday August 10Tuesday August 14 or Thursday August 16
Thursday July 26Monday August 13Thursday August 16 or Friday August 17
Friday July 27Monday August 13Friday August 17


Stock changes


New products

  • 20700 Limoncello (Libera Terra): expected in the course of August
  • 24286 Organic dark chocolate quinoa (Ethiquable): available now!
  • 25617 Medjool dates: available now!
  • 25629 Organic dried mango: available now!
  • 26012 Organic agave syrup: available now!
  • 26315 Apple-elderberry jam with cinnamon (De Wroeter): available now!
  • 27013 : expected in the course of August
  • 27204 Noodles from unpolished rice (Fair Trade Original): available now!
  • 27996 Pesto with basil (Altromercato): available now!
  • 27997 Curry salsa (Altromercato): available now!
  • 27998 Organic mustard salsa (Altromercato): available now!
  • 27999 Organic hot salsa (Altromercato): available now!
  • 28800 Organic durum wheat Caserecce (Libera Terra): available now!
  • 28801 Organic penne (Libera Terra): available now!
  • 28802 Organic durum wheat spaghetti (Libera Terra): available now!
  • 28803 Whole durum wheat spaghetti (Libera Terra): available now!

Back in stock


Stock breaks


(To be) discontinued

  • 20608 Organic Rum 1 year old: long term stock rupture because of a production stop, probably back in 2019
  • 20609 Organic Rum 3 years old: long term stock rupture because of a production stop, probably back in 2019
  • 26313 Organic blackberry jam (De Wroeter): is replaced by 26315 Apple-elderberry jam with cinnamon (De Wroeter)
  • 27513 Organic Litchies (Ethiquable)
  • 27807 Sweet-sour sauce (Fair Trade Original)
  • 27812 Teriyaki wok sauce (Fair Trade Original)

Do you have a question? Consult your account manager or contact our customer service on +32 (0)9 218 88 55 or klantendienst@oft.be.

Oxfam-Wereldwinkels vzw and Oxfam Fair Trade cvba are very cautious with your personal data. That is why we like to give you clear and transparant information on how we deal with your personal data. Read our privacy statement (in Dutch).

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