Enjoy our July service design snippets!
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SDGC18 News

Leveling up with the Futurice Masterclass

Innovation work is hard. Given the pace of change in business, the complexity of company environments, and the diversity of teams, we need new ways of working. In this masterclass by Futurice, designers will become familiar with two well-proven tools through case work that enriches their design repertoire. Deeply rooted in human-centred design, these tools increase agency and allow everybody to be an active contributor to the innovation process. Its inclusive, non-competitive nature makes it a perfect fit for every team that wants to level up their innovation game.
More details
SDN News

Service Design and Education

In the latest episode of the Service Design Podcast our accredited trainer Stina Vanhoof and David Morgan from Knight Moves are exploring how and why Service Design can be implemented in educational processes. Old education methods and skills are challenged in a society where personalisation, collaboration, information and e-learning are taking over. Professionals have to re-educate themselves and schools need new tools and solutions to be able to innovate and make these changes manageable.
Learn how
Chapter News

SDN Chapter Awards Open For Submission

What would we be without the incredible effort that each of our national SDN chapters puts into empowering the global Service Design community? Let's put a bright spot on the inspiring cases and events from our national teams. Nominate your chapter to be awarded for their outstanding work around national conferences, events, meet-ups, cases or any innovative project they've done in the past year. It's their chance to be celebrated on stage infront of a huge audience: The Award Ceremony will take place at the SDGC18. Get inspired by last year's success stories.
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SDGC18 News

Exclusive Access to SDGC18 For Press

Looking for the next big service design related story? SDGC18 will provide it to you! Join us this October in Dublin as a representative of the press. Contact us if you would like to publish any kind of news story about the global conference. Our team will be happy to assist you in setting up interviews with any high profile delegates or one of our keynote speakers and will provide a quiet press lounge for you to meet and work. Have a look at our media kit for more comprehensive information on the event and apply for a press pass.
More info
SDN News

Service Design Workshops

Our network of Accredited SD Trainers is constantly growing: Trainings are taking place all around the world. Feeling spontaneous? Check out Mastering Service Blueprints by Richard Ekelman. From the Bulgarian SDN chapter, Eleonora Carnasa is giving a hands-on workshop introducing Service Design Thinking tools for service innovation and organisational transformation. Stina Vanhoof is introducing gamification in the design process and for German speakers Tina Weisser is teaching how to successfully implement Service Design projects.
See more
SDN Publications

Design-Driven Innovation Labs

Service design and design thinking are being introduced into companies due to the increasing complexity of challenges today. Design-driven innovation labs are being set up as a driving force for in-house innovation. In our publication "Design Thinking In House", we present the results of our study on the evolution and typologies of innovation labs. We have collected fascinating perspectives from companies like Lufthansa, Swisscom and General Electric, who share insights into the way their innovation labs work.
Find out more
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