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How to place your bins at the curb
Receptacles must be placed at the edge of your driveway, not on the street or sidewalk, with the wheels facing your home and the logo facing the street. All material must be placed inside the receptacle (not beside), and the lid must be properly closed.
If your waste was not collected
Mistakes happen, but before contacting Public Works, please make sure you followed the collection instructions. Did you place it at the curb after the truck passed by or all all the bins on your street still full? Was the lid open (instead of closed)? Was there something in your bin that shouldn’t have been there?
If all instructions were followed, report the situation to Public Works:
Exceptions
Some items cannot be placed in blue bins, brown bins, regular waste or bulky waste. This includes mostly large electric devices like refrigerators, air conditioners, water coolers, dehumidifiers, televisions, vacuums and so on.
- For items too large to transport yourself, the city will pick up these items at the curb by appointment on any day of the week. Call Public Works to arrange a pick up time.
- For items small enough to fit in your trunk, residents must bring them to the Public Works Yard (7001 Mackle Rd.), and drop it off at the e-waste bin. You can also drop it off at the Écocentre Côte-des-Neiges (6928 Côte-des-Neiges Rd.). Please call 514-872-0384 to inquire about opening hours.)
The yellow e-waste bin at Public Works
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