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Rob Warman - Dealing with difficult people
 
In our daily lives it is inevitable that we will encounter unreasonable or difficult people. As a manager, it is important to handle these interactions with tact and with the aid of emotional intelligence.
 
 
Updates:
 
 
 
  [Infographic] EQ-i 2.0® Celebrating over 1.5m assessments. For almost 20 years, consultants and organisations have trusted the science that underpins the EQ-i 2.0® to help improve human performance.
 
  [Article] Does Personality Change? On the stability of personality assessment scores
 
  [Article] Woman's month: The business of Tech from a woman's point of view
 
  [Blog] People Stripes: An awesome resources for parents who know MBTI.
 
  [Video] Steve Stein EI Minute - When your manager's emotional intelligence scores are low.
 
  [Research] Help us collect data and get a free ability feedback report. The assessment is called the ebilities Mental Agility Series Business Fundamentals, and is designed for identifying agile all-rounders in the general workforce.
 
  [Research] MBTI & collaboration at work. Please help us by completing a short survey.
 
  [Research] Personality and the 'always-on' culture. Does personality play a part in our experience of the 'always-on' culture and how it affects our work and life?
 
  [Product update] Are you a Strengthscope® practitioner? Complete a complimentary Strengthscope® report to experience and engage with the new platform. Send a reply to info@jvrafrica.co.za to apply.
 
  [Product update] Hogan HBRI norms to be updated. In collaboration with Hogan assessments, we will be releasing updated norms for the Hogan Business Reasoning Inventory in the near future. Click on the link to read more.
 
 
 
 
 
HR Indaba, register for FREE: JvR is a Gold sponsor of the HR Indaba Africa on 3 & 4 October 2018 at the Sandton Convention Centre. Join thousands of your peers from different sectors of the HR profession. Register for FREE with invitation code HR230.
 
 
 
 
Sponsored events:
 
 
 
  Knowledge Resources - Learning and Development Conference, 12 - 13 September, JHB.
 
 
 
 
 
Upcoming Events:
(CEU's in brackets)
 
 
 
  (19)'Lunch-and-Learn' webinars: Assessments, 01 August - 12 December
  The HR business case for using assessments
  Guidelines for choosing the 'best' assessment(s) for your need(s)
  The Sources of Work Stress Inventory (SWSI) in corporate contexts, and more...
 
  (12+4 ethics) Webinar Package: Various topics, July - October
  Type and Entrepreneurship
  The Influential Leader, and more...
  Innovation - what isn't changing?
 
  (7) WAIS-IV SA Updates and Tips: Workshop, 30 August, PTA
 
  (18) EQ-i 2.0 Accreditation, 4-5 September, CT
 
  (14) Basic Psychometric Principles and Application. Workshop, 4-5 September, JHB
 
  (8 ethics) Psycholegal Courtwork and the Criminal Justice System: Ethics workshop, 7 September, CT
 
  (5) Go Big or Go Bigger: Identifying Entrepreneurial Talent the META Way: Workshop, 7 September, JHB
 
  (2 ethics) Ethics in Expert Witness Work - Oscar Pistorius: Ethics discussion, 6 September, CT
 
  (14) Hogan Assessment Suite: Accreditation, 12-13 September, CT
 
  (7) WRISc Accreditation, 21 September, JHB
 
  (14) WAIS-IV-SA in Action: Workshop, 9-10 October, CT
 
  (28) MBTI: Accreditation, 23-26 October, CT
 
 
 
 
Kind regards,
JvR Team
 
 
 
 
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