Healthwatch Wandsworth Assembly

Healthwatch Wandsworth Assembly 19 September

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Healthwatch Wandsworth Assembly
Wednesday 19 September
10.30am - 1.00pm
Battersea Mission (map), 20-22 York Rd
London, SW11 3QJ

ON OUR AGENDA

10.15am

Coffee/registration

10.30am

Welcome and introduction to the Healthwatch Assembly

10.45am

Communication and involvement in health care treatment decisions - James Godber, Mental Capacity Act (MCA) Practitioner / Bank Speech and Language Therapist, St George’s Hospital

11.00am

Discussion: Do health and social care services know what you really think?

11.20am

Introduction to Healthwatch Wandsworth Information and Signposting Service - Funmilayo Oyenibi, Information & Outreach Lead, Healthwatch Wandsworth

11.40am

Independent Health Advocacy for NHS complaints - Stephanie Linden, Service Manager, POhWER

12pm

Discussion: Feedback and raising concerns

12.25pm

BREAK

12.30pm

How to raise concerns with Wandsworth Council and how the Quality Assurance Team use what you tell them to investigate and improve services - Don Rainbow Deputy Quality Assurance & Contract Monitoring Manager; Enid Coleman, Interim Senior Contracts Manager - Richmond and Wandsworth Councils

12.55pm

CLOSE & LUNCH

Book a place on Eventbrite or email us - enquiries@healthwatchwandsworth.co.uk.

Calling all Carers!

How do you know if you're a Carer? By definition, a Carer is "anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support".

We want to find out more about the health issues carers face and the support they need to help them live and stay well whilst caring for another.

Our Carers’ Survey is an opportunity for you to share your views with us on what you would need to have in place to get more support and generally feel better about life.

Want to take part? Take our Carers' Survey online or call us on 020 8516 7767 for a hard copy.

Healthwatch Wandsworth, 3rd floor Trident Business Centre, 89 Bickersteth Road, SW17 9SH

Tel: 020 8516 7767
Web: www.healthwatchwandsworth.co.uk

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Healthwatch Wandsworth · Trident Business Centre – 3rd Floor · 89 Bickersteth Road · London, London SW17 9SH · United Kingdom