Thank you for subscribing to the RIW Transition Newsletter.
In these newsletters you can expect to see:
Updates about the progress so far, what is currently being done and what’s coming up.
Links to FAQ’s and important announcements as they are made.
Information about events, training and other support.
Information about steps you need to take.
If you have feedback about the newsletter please let us know. We want to make sure it contains the information that you need to be confident about those aspects of the transition that relate to you, your employer/employees, as well as the broader industry. Please email us at riw@ara.net.au with feedback and suggestions.
In This Issue
The happenings and goings on
The RIW Transition Team is setting up a governance framework and finalising documentation on how services will be delivered and measured from March 2019.
The RIW Transition Team is also working with Reference Point, a leading competency management and technology firm, to ensure that the new system is fully customised to the local rail industry’s requirements.
The RIW Transition Team will soon roll out a national program of information sessions and user training, with content and logistical planning underway right now. Stay tuned for dates and locations… you can read more about these sessions in the events section of this newsletter.
Events
ARA and MTA will be hosting various training events including information sessions, demonstrations and webinars to address changes, questions, fees and the transition process. The events will provide a lot of information to help you support the cardholders you interact with in the rail industry.
These sessions will be split into different audience types, and you should register to attend a session most appropriate for you/your organisation:
Those with 250 RIW cardholders or more.
Those with less than 249 RIW cardholders but with 4 or more.
Sole traders or 3 or less RIW cardholders.
Please register your interest so we can ensure you receive the invitation: riw@ara.net.au
I have existing hardware like kiosks, tablets and turnstiles on my project. Will this still work post 30 March 2019?
How will the data be transferred from the OnSite Trackeasy system to the MTA system? Will I have to apply for a new card?
Will Pegasus manage anything for the rail industry after 30 March 2019?
Do I need to do anything to ensure I get my new card?
Who do I call about RIW Cards after 30 March 2019?
Can I still use my current RIW card after 30 March 2019?
When should we stop registering people for the RIW card? When does MTA take over?
Do I throw out my RIW card or will I need to keep it?
Who do I contact if I have questions?
T +61 2 6270 4501 | F +61 2 6273 5581 | E ara@ara.net.au
Suite 4, Level 4, Plaza Offices (East), Canberra Airport ACT 2609
PO Box 4608, Kingston ACT 2604 Australia | www.ara.net.au