Bland hospital food is can be bad for patients. The New York Times looks at hospitals that are re-inventing their menus to create hospital food that you can get excited about. I once worked at a hospital with a CEO that believed that high-quality and dignified food would benefit patients - he would be excited by this program.
Operational Excellence
There are many lean tools. The X-Matrix might be one of the most enigmatic. I've always found it to be an elegant way to condense a great deal of connected strategy data. However, I have mostly failed in winning over senior leadership teams in adopting this tool as a part of a robust Strategy Deployment system.. It would appear I'm not alone. Dan Markovitz describes an approach to visualizing strategy deployment (Hoshin Kanri) that may be more effective in achieving adoption.