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Customerlove, baby!
Hey, Customerlover!

Here's the recroding of today's CustomerLove call:
http://customerlove.s3.amazonaws.com/calls/CustomerLove-Call-5072011.mp3.mp3
  • Today's topic was Getting It Done - and following through. We talked about what we're stuck on, and we committed to what we'll do by next week.
  • This will be the format for calls in the future, so if you want some accountability buddies, jump in on the call next time!
  • The chat that went on while we talked is copied below.
Enjoy!

Your hosts, 
@LaVonneEllis and @RyahAlbatros


[10:57:30 AM] LaVonne Ellis: hey everybody, ready for the call in 3 minutes?
[10:58:03 AM] Karim Benyagoub: Hello LaVonne, hello everyone
[10:58:32 AM] Deanna: I have a client consult in 3 minutes. have fun on the chat!
[10:58:41 AM] Phyllis Nichols: hey - i'm in.
[10:58:45 AM] LaVonne Ellis: hi karim :)
[10:58:48 AM] LaVonne Ellis: hi phyllis!
[10:58:58 AM] Ryah Albatros: hello :)
[10:58:58 AM] Karim Benyagoub: Hi Phyllis
[10:59:05 AM] LaVonne Ellis: hey ryah :)
[10:59:05 AM] Karim Benyagoub: Hi Ryah
[10:59:07 AM] Deanna: Hi Karim, Hi Phyllis :)
[10:59:14 AM] Phyllis Nichols: hey everyone
[10:59:20 AM] Karim Benyagoub: Hello Deanna, your client awaits! : )
[10:59:32 AM] Deanna: yes she does!
[10:59:44 AM] Karim Benyagoub: Deanna am not hooosting you  ; )
[10:59:57 AM] Karim Benyagoub: do you guys use the term 'hoost'?
[11:00:01 AM] Karim Benyagoub: ^^"
[11:00:32 AM] Ryah Albatros: it's not one I've heard
[11:00:36 AM] *** Conference call ***
[11:01:55 AM] Karim Benyagoub: Hello Lisa
[11:02:00 AM] Karim Benyagoub: Hello Birdy
[11:02:09 AM] Karim Benyagoub: (Hi Tisha)
[11:03:45 AM] Karim Benyagoub: yes that's a brilliant method
[11:07:23 AM] *** LaVonne Ellis added Alexia ***
[11:07:33 AM] Alexia: yay! :)
[11:07:46 AM] Karim Benyagoub: Hi Alexia welcome
[11:08:08 AM] Alexia: yep. ack ok well what are we talking about?
[11:09:39 AM] Alexia: yes. writing helps
[11:09:56 AM] Alexia: morning pages!!
[11:10:04 AM] Lisa Valuyskaya: you can't see me but I'm nodding my head big time
[11:10:06 AM] Lisa Valuyskaya: :)
[11:10:17 AM] Ryah Albatros: ha ha
[11:10:28 AM] Karim Benyagoub: cool! : )  LaVonne : )
[11:11:09 AM] Karim Benyagoub: congratulations Alexia!
[11:12:02 AM] Alexia: thanks karim
[11:12:15 AM] Alexia: bartering
[11:12:27 AM] Alexia: trade
[11:12:37 AM] Alexia: shuffleshuffle
[11:13:22 AM] Alexia: i have my own policies on bartering... but i know lots of people who like it. I'm not too fond of it
[11:13:38 AM] Karim Benyagoub: (thank you LaVonne)
[11:14:04 AM] Ryah Albatros: it's one of those things that can work well until it goes wrong ;)
[11:14:37 AM] Lisa Valuyskaya: It tends to wrong quickly. (not fond of it either)
[11:15:13 AM] Ryah Albatros: it often goes wrong a lot for me - or it did lol
[11:15:46 AM] Alexia: me, too... had a HUGE blowup early last year & i have a very strict policy
[11:17:01 AM] Karim Benyagoub: very interesting
[11:17:07 AM] Birdy Diamond: I havn't had badness, so I still will. :)
[11:17:44 AM] Birdy Diamond: That makes sense... keep it as formal as a regular for-money exchange.
[11:19:41 AM] Alexia: mailchimp has lots of helpful videos
[11:20:18 AM] Alexia: you can use templates for that
[11:20:19 AM] Karim Benyagoub: Oh about software that helps you be more organized (I reinstalled everything but forgot which was my time keeper)
[11:20:45 AM] Birdy Diamond: replicate, then personalilze
[11:21:04 AM] Alexia: Yes!! :)
[11:21:32 AM] Birdy Diamond: Design templates? Or whole-thing templates?
[11:21:34 AM] Christie Halmick: can someone add me into the convo?
[11:21:53 AM] LaVonne Ellis: yes, christie!
[11:22:16 AM] Karim Benyagoub: Hello Christie
[11:22:52 AM] Alexia: Birdie - break it all down into tiny tiny steps... less than 5 minutes.
[11:23:14 AM] Alexia: i keep spelling it birdie. sorry ;)
[11:23:24 AM] Birdy Diamond: That's fine!
[11:23:28 AM] Christie Halmick: jewelsbranch.com
[11:23:30 AM] Birdy Diamond: It's a nick, so it's all the same. -)
[11:23:33 AM] Birdy Diamond: :)
[11:23:37 AM] Alexia: http://thealternatingcurrent.com
[11:23:39 AM] Phyllis Nichols: soundadvicesales.com
[11:23:43 AM] LaVonne Ellis: http://customerlove.me
[11:23:43 AM] Lisa Valuyskaya: http://www.ideastylist.com
[11:23:45 AM] Ryah Albatros: http://www.informationjunkiesanonymous.com/
[11:23:48 AM] Phyllis Nichols: http://soundadvicesales.com
[11:23:51 AM] Christie Halmick: http://jewelsbranch.com
[11:24:01 AM] Christie Halmick: hi all
[11:24:05 AM] Karim Benyagoub: http://www.wingnetmarketing.com
[11:24:09 AM] Lisa Valuyskaya: hi christie!
[11:24:10 AM] Alexia: p.s. the guidebook for the idea evaluator kit (my new product) was done by Lisa V!
[11:24:18 AM] Birdy Diamond: http://www.theavianempire.com - it has a text box now w/links to the other sites in the Empire! :)
[11:24:34 AM] LaVonne Ellis: http://makecustomersloveyou.com/resources/directory-form/
[11:24:46 AM] Lisa Valuyskaya: Thanks Alexia. :) and p.s. the idea evaluator kit ROCKS!
[11:28:04 AM] Christie Halmick: @Lisa - I've been stalking you for a while :) hope that's not weird
[11:28:28 AM] Lisa Valuyskaya: @Christie - I'm flattered! :)
[11:28:43 AM] Ryah Albatros: https://twitter.com/#!/SilverMagpies
[11:28:52 AM] Lisa Valuyskaya: and no, not weird at all; I stalk people all the time. (shhh)
[11:31:15 AM] Alexia: Writer's block isn't really the problem ;)
[11:31:49 AM] Ryah Albatros: what is then? I'm not bright enough to work it out :)
[11:31:58 AM] Karim Benyagoub: lol
[11:32:18 AM] Birdy Diamond: tho' fears are a problem we all have to one degree or another, I suspect. :D
[11:32:24 AM] Alexia: we touched on it. it's fear. you can write if you let yourself. that's why morning pages are so good
[11:33:04 AM] LaVonne Ellis: yeah, i gotta start morning pages again
[11:33:05 AM] Birdy Diamond: Kyoolies! :)
[11:33:18 AM] Alexia: do eet LaVonne! :)
[11:33:28 AM] Birdy Diamond: Yeah 750 words is great for blog post noodling, I've discovered. :)
[11:33:46 AM] Karim Benyagoub: Ryah's adventures about 'alternative role action playing' seemed exciting too : ) (with Ainslie Hunter)
[11:33:57 AM] LaVonne Ellis: http://750words.com is great
[11:34:11 AM] Birdy Diamond: Ooh, Karim, where is this at? Sounds interesting?
[11:34:19 AM] Birdy Diamond: You can create a button of your own.
[11:34:28 AM] Karim Benyagoub: Birdy: Ryah can explain it : )
[11:34:31 AM] Birdy Diamond: It has a place to do that in the create buttom bit.
[11:34:52 AM] Birdy Diamond: 'k... Ryah, where is this awesomeness located, pls? :)
[11:35:27 AM] Ryah Albatros: I haven't got it written anywhere  - listen to LaVonne, she's describing it :)
[11:36:10 AM] Karim Benyagoub: Can't use Paypal, that's too bad : )
[11:36:44 AM] Birdy Diamond: ah, will do! :)
[11:37:45 AM] Birdy Diamond: I believe you do need to upload it to your site, so you can tell PayPal where to pick it up, but I'm not remembering for sure.
[11:37:57 AM] Birdy Diamond: Oh, yes! I am SOOOOO hearing you! :)
[11:38:04 AM] Alexia: maybe it's time to find some help, Phyllis.
[11:38:27 AM] Phyllis Nichols: Alexia - it is time for help!
[11:38:32 AM] Karim Benyagoub: Tech... excellent subject
[11:40:15 AM] Birdy Diamond: Ah... that scary CSS thing again.
[11:40:26 AM] Karim Benyagoub: is it about PHP scripts? maybe?
[11:41:30 AM] Birdy Diamond: Was going to ask if there were any plugins for doing sticky first-paragraphs. I've checked in the plugins and couldn't find anything, but maybe I don't know the right terms.
[11:41:50 AM] Lisa Valuyskaya: what do you mean first paragraphs?
[11:42:13 AM] Karim Benyagoub: yes
[11:42:14 AM] Birdy Diamond: And how do you code to change non-drop-down menus to drop-down menus.
[11:42:31 AM] Birdy Diamond: like on http//www.cashandjoy.com
[11:42:37 AM] Lisa Valuyskaya: you want your blog page to have a first paragraph for only one post, or all posts or..?
[11:42:41 AM] Birdy Diamond: I know that one is a pic, I was told
[11:42:44 AM] Karim Benyagoub: that's cool
[11:42:53 AM] Birdy Diamond: but I'm wondering if there's another way to do it.
[11:42:54 AM] Karim Benyagoub: that is true
[11:42:55 AM] Lisa Valuyskaya: drop-down menus are usually within the theme
[11:42:59 AM] Birdy Diamond: with a plug-in
[11:43:02 AM] Alexia: Hey Birdy, wp menus are coded per theme. if your theme (thesis, headwya & most modern themes) handles it, it works
[11:43:08 AM] Birdy Diamond: Is it an easy conversion?
[11:43:16 AM] Alexia: unless you want to dive into javascript & css. it's hard for me & I know how
[11:43:27 AM] Birdy Diamond: Mike speaks programming, but he tried to do it on another theme and weird things happened.
[11:43:32 AM] Lisa Valuyskaya: yeah. what alexia said. :)
[11:43:44 AM] Birdy Diamond: ah... thank'ee's! :)
[11:43:48 AM] Alexia: I'd find a theme that works the way you want instead of futzing around with it
[11:44:09 AM] Birdy Diamond: hour and a half is fine if people are okay with it. :)
[11:44:16 AM] Alexia: either way.
[11:44:19 AM] Birdy Diamond: either way is fine by me.  :)
[11:44:22 AM] Alexia: we can always drop out if we need to
[11:44:24 AM] Karim Benyagoub: Me no problem, 3 hours if you want
[11:44:28 AM] Lisa Valuyskaya: either way is fine
[11:44:33 AM] Lisa Valuyskaya: not 3 hours though
[11:44:36 AM] Lisa Valuyskaya: i'm hungry
[11:44:37 AM] Karim Benyagoub: LOL I know you need to cook/eat
[11:44:38 AM] Lisa Valuyskaya: :P
[11:45:04 AM] Birdy Diamond: that was my thinking! :D
[11:45:15 AM] Karim Benyagoub: Some #customerlove pizza to schedule to be shipped just before the CL calls
[11:45:25 AM] Karim Benyagoub: lol
[11:45:35 AM] Lisa Valuyskaya: they don't deliver to my house Karim unfortunately
[11:45:45 AM] Karim Benyagoub: the subject LaVonne, you started with the checking up in one week from now
[11:46:39 AM] Alexia: absolutely
[11:46:44 AM] Karim Benyagoub: that's cool
[11:46:46 AM] Birdy Diamond: what a shame, Lisa! :)
[11:47:17 AM] Karim Benyagoub: Nice, Ryah : )
[11:47:23 AM] Birdy Diamond: Tease! :D
[11:47:25 AM] Lisa Valuyskaya: @birdie -- yes, Catherine's is an image. You could do an excerpt or first paragraph like that, but it's PHP coding, not exactly simple. Some themes come with this functionality.
[11:47:39 AM] Birdy Diamond: ah... got'cha! :)
[11:47:46 AM] Alexia: yay!! what do you need to get it done, LaVonne?
[11:47:54 AM] Birdy Diamond: e-book???? what e-book is this? :)
[11:48:04 AM] Lisa Valuyskaya: Customerlove cookbook
[11:48:06 AM] Lisa Valuyskaya: :)
[11:48:47 AM] Birdy Diamond: @Lisa - thank you for letting me know that it is not an easy thing - then Mike & I can just let it go. :)
[11:48:55 AM] Birdy Diamond: Ooooh! Kyoolies! :)
[11:50:28 AM] Birdy Diamond: Kyoolies, Phyllis! :) Sounds like a plan to me! :)
[11:50:35 AM] Phyllis Nichols: phyllisanichols@gmail.com
[11:50:35 AM] Birdy Diamond: I'm up for it! :)
[11:50:46 AM] Phyllis Nichols: cool -
[11:50:57 AM] Birdy Diamond: will do! The subject is your Biz Story, correct?
[11:51:23 AM] Christie Halmick: Yes LIsa - take some time to refuel!
[11:51:35 AM] Birdy Diamond: it makes perfect sense, Lisa! :D
[11:51:40 AM] Birdy Diamond: *hee!*
[11:51:55 AM] Karim Benyagoub: well I guess I just will continue what I am preparing
[11:52:17 AM] Phyllis Nichols: yes - can you email me a few bullet points about your story?
[11:52:18 AM] Karim Benyagoub: by next week I'll be up and running producing a new kind of 'thing'
[11:53:44 AM] Birdy Diamond: Ah... was going to say, hopefully something good! :D
[11:53:52 AM] Ryah Albatros: Bye for now everyone - keep up the good work :)
[11:54:00 AM] Lisa Valuyskaya: bye Ryah!
[11:54:05 AM] Karim Benyagoub: Cool!
[11:54:05 AM] Christie Halmick: bye ryah!
[11:54:07 AM] Birdy Diamond: 'laters, Ryah! :)
[11:54:10 AM] Phyllis Nichols: bye Ryah - thanks for co hosting
[11:54:12 AM] Karim Benyagoub: Bye Ryah
[11:54:18 AM] Alexia: later Ryah :)
[11:54:50 AM] LaVonne Ellis: bye ryah!
[11:56:20 AM] Alexia: make a "start here" page
[11:56:43 AM] Birdy Diamond: That's kyool! :)
[11:56:52 AM] Alexia: put all the introductory posts on that page
[11:57:00 AM] Phyllis Nichols: Happy Mothers day to all you moms.
[11:57:04 AM] Phyllis Nichols: See you next week!
[11:57:06 AM] Alexia: yay!
[11:57:10 AM] Karim Benyagoub: lol
[11:57:10 AM] Christie Halmick: Bye all!
[11:57:17 AM] Alexia: later folks :)
[11:57:18 AM] Karim Benyagoub: Yes happy week end
[11:57:20 AM] Birdy Diamond: yup! That's one of the things that I am going to be doing for 'Crafty Crows!'
[11:57:22 AM] *** Call ended, duration 56:44 ***
[11:57:23 AM] Karim Benyagoub: have great times
[11:57:32 AM] LaVonne Ellis: thanks everybody!
[11:57:33 AM] Birdy Diamond: We have one for 'CrowTarot Tours'.
[11:57:44 AM] Lisa Valuyskaya: bye everyone, thanks for a great chat
[11:57:55 AM] Karim Benyagoub: LaVonne even if you all (or some of you) are mothers
[11:58:03 AM] Karim Benyagoub: you CANNOT age more than 20 ; )
[11:58:04 AM] Birdy Diamond: 'laters! Thanks for an awesome call! :)
[11:58:06 AM] Karim Benyagoub: or 18
[11:58:59 AM] *** Alexia has left ***
[11:59:11 AM] Karim Benyagoub: or am I the only one?
[11:59:35 AM] Karim Benyagoub: (32 but feel 20 ^^")
[12:00:46 PM] Birdy Diamond: Depends on day, date, and time, but yeah, usually I feel younger than I am - it's quite a shock to remember the reality! :D
[12:01:06 PM] Karim Benyagoub: lol
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