WINTER BOOKING IS NOW OPEN
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Hello Hartbeepers!
Hold tight, we've LOTS to tell you...
...BUT IN A NUT SHELL
- October half term is the week of Monday 29th October and no classes will run.
- November - December is a 7 week course costing £52.50, starting Monday 5th November.
- Drop ins are welcome and will open for booking the weekend before the courses start.
- All classes are payable at the time of booking via PayPal or debit / credit card. Sorry we no longer accept bank transfers or cash.
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FAQ
Please have a read before emailing me.
Q Can I do a trial before I commit to a half term?
A If a space remains in your desired class you can do a drop in for £8.50 You can book this online by hitting 'BOOK NOW'.
Q Can I email / Facebook Lisa?
A Please do not message Lisa as I deal with all the administration for the classes. Lisa won't be able to answer your questions as she doesn't have access to the booking system. I am constantly checking my emails and aim to get back to you within 24 hours.
Q My course is showing as full on the system, is there a waiting list?
A Yes, email me and I will add you to the correct waiting list.
Q Can I be squeezed on?
A No, but I will add you to the waiting list, please email me.
Q I'm away for 2/3/4 weeks of the course can I book for the remaining weeks?
A Not in advance but you can book the remainder of any course at any time if places remain.
Q Can I run over missed classes from last half term?
A No, sorry. Over 25 people miss classes each week, it's just not possible to run them over.
Q I know in advance I will be missing a class, can I pay less / run over/ make it up?
A No, sorry, Over 25 people miss classes each week for planned or unplanned reasons, it's just not possible to run the over or pay less. If there are spaces you can make this up by coming twice in one week. Please email me, but this is not guaranteed.
Q I've booked the wrong class, can I change it / Cancel it?
A Yes, please go to your confirmation email and click on amend your booking, you can do this in the system yourself. You will be given the option to change or cancel your booking. Please remember to change your class not just book an entirely new one as you will then need to pay for both courses. If you're finding it hard to change your booking you can cancel your first booking then book another class.
Q Can my friend come instead of me?
A No, your place is exclusively reserved for you.
Q Can I bring my mum / husband / sister to the class?
A Yes. Please know that only 20 adults can fit around the mats. When the class is full this will mean they have to sit on a chair to the side.
Q Can I swap classes if I cannot make mine?
A If there are spaces yes, if not no. Please email me at the beginning of the week you want to swap.
Q Can I bring my toddler to the baby class?
A No, an older child cannot attend a younger class on a regular basis. If it's a one off and you're confident they will be well-behaved in class then of course you can bring them. The cost for a sibling is £4.
Q Can I pay after my first class to see if my baby enjoys it?
A No, payment needs to be made in full before the course starts. If your desired class has spaces you can attend as a drop in for £8.50
Q Do I need to email you to tell you I have booked / paid?
A No, I check the system regularly.
Q Do all venues have parking?
A Yes, all venues have free parking.
Q Do you do parties?
A Yes, and we get booked up months in advance. Please email me with your preferred date and I will send you all the information.
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