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History of
Citizens Ambulance Service

Established in 1978, Citizens Ambulance Service provides 911 advanced medical care, with paramedics standing by 24/7/365. We proudly service the communities under Vermilion River Ambulance District and Clarksfield Twp.

As a small ambulance service, we exist primarily to provide 911 emergency advanced medicine to those in need around us. In an emergency, from advanced cardiac care to a trauma situation on our local highways, Citizens swiftly responds with trained paramedics and EMTs.

We are always striving to improve patient care and with your valued support, we can do so.

Upcoming Events

Saturday, December 8th
Wakeman Christmas in the Village
Village of Wakeman
For more information go to: www.wakemanohio.com

Saturday, December 8th
Under His Wings Respite
Collins United Methodist Church
For more information go to: underhiswingsrespite.com

Friday, December 14th
American Heart Association Bystander CPR Class
Citizens Ambulance Service Station
6pm to 9pm
For more information go to: www.citizensambulance.com/training

Check our website and facebook page often for upcoming events and trainings!!

Is your upcoming event not listed here? Please contact us at newsletter@citizensambulance.com with the details of your event to have it published in our newsletter. The next publication is released on March 1st, 2019. Please submit events not later than Feb. 15th, 2019. Thank You!

Employee Spotlight

Caylie Shover is a Paramedic at Citizens Ambulance, where she and her partner provide 24/7 Emergency Care while on-duty. Caylie is currently studying Pharmaceutical Sales as well as Pre-Med. Caylie hopes to soon start attending medical school to become a Emergency Medical Physician.

When Caylie is not studying, she likes to fish, workout, and practice with her firearms. Caylie’s first job was at Jim’s Pizza Box in Milan. Caylie would like to thank Lucas Palm, the current EMS Coordinator, for all of his training and words of wisdom throughout her schooling and career, which made her the Paramedic she is today.

Caylie is a treasured employee of Citizens Ambulance. We greatly appreciate her service to the company and look forward to her continued employment with us. Caylie, thank you for your hard work at Citizens Ambulance, it is greatly appreciated.

Educational Information

American Automobile Association (AAA) recommends the following items be in your vehicle prior to the first snow:

Bag of abrasive material (sand, salt, cat litter) or traction mats
Snow shovel
Snowbrush
Flashlight with extra batteries
Window washer solvent
Ice scraper
Cloth or roll of paper towels
Jumper cables
Gloves, hats, and blankets
Warning devices (flares or triangles)
Drinking water
Non-perishable snacks (energy or granola bars)
Extra clothes
First-aid kit
Basic toolkit (screwdrivers, pliers, adjustable wrench)
Mobile phone with important numbers programmed in it, including a roadside assistance provider
Car charger

9-1-1 Do's & Don'ts

Do Dial 9-1-1 only for an emergency. An emergency is any serious medical problem (chest pain, seizure, bleeding), any type of fire (business, car, building), or any life-threatening situation (fights, a person with weapons, etc).

Do not hang up until the dispatcher tells you to do so. Follow any instructions the dispatcher gives you, such as meeting the officers at the door or flagging down the firefighters at the curb.

Do not dial 9-1-1 for a non-emergency. Instead, dial a non-emergency telephone number for your agency. A non-emergency incident is a property damage accident, break-in of a vehicle when the suspect is gone, theft of property when the suspect is gone, vandalism, panhandlers, intoxicated persons who are not disorderly, or cars blocking the street or alleys.

Do not program 9-1-1 into your auto-dial telephone. You won’t forget the number, and programming the number invites accidental dialing of the number. Also, please do not dial 9-1-1 to “test” your phone or system. This needlessly burdens the dispatchers and the system with non-emergency calls.

If you dialed 9-1-1 in error, do not hang up. Instead, stay on the line and explain to the dispatcher that you dialed by mistake and that you do not have an emergency. If you hang up, a police officer must be dispatched to confirm that you are OK. This will needlessly take resources away from genuine emergencies.

Do briefly describe the type of incident you are reporting. For example, “I’m reporting an auto fire” or “I’m reporting an unconscious person”, or “I’m reporting a shoplifter.” Then stay on the line with the dispatcher-do not hang up until the dispatcher tells you to do so. In some cases, the dispatcher will keep you on the line while the emergency units are responding so more information can be obtained about the on-going incident.

Do Let the call-taker ask you questions. The call-takers have been trained to ask questions that will help prioritize the incident, locate it and speed an appropriate response. Your answers should be brief and responsive. Remain calm and speak clearly.

Be prepared to describe the location of your emergency. Although an Enhanced 9-1-1 system will display your telephone number and location, the call-taker must confirm the displayed address or ask you for more specific location information about your emergency.

If you are a cellular 9-1-1 caller, your telephone number and location may not be displayed. You must be able to describe your location so emergency units can respond. Be aware of your current city, town address, highway, and direction, nearby cross-streets or interchanges, or other geographic points of reference.

Listen to the dispatcher's instructions for assistance if you are in danger yourself. The dispatcher may tell you to leave the building, secure yourself in a room, or take other action to protect yourself.

Game Corner

How many EMS terms can you find in the Word Search puzzle below? Use the list at right to help you find them all!

Job Postings / Training

Interested in working as an EMT, AEMT, or a Paramedic for Citizens Ambulance or looking for a volunteer opportunity?? Click Here!

Not certified? Check out some of our local vocational schools to gain your certification!

EHOVE Career Center
Lorain Co. JVS
LCCC
LifeCare EMS Training Academy

JOB POSTING!!

The Townsend Twp. Fire Department is looking for men and women who would like to serve their community. No experience necessary. They can help you train to become a firefighter. If not you, how about someone you know?

They would prefer you live in either Townsend or Hartland Townships but are willing to consider anyone from surrounding townships. Both females and males are encouraged to apply.

If interested call Assistant Chief Jeff Mason anytime at 419-357-7269 or Chief Mike Hahn at 419-706-6276 and leave a message.

Generac Generator Donation

Citizens Ambulance Service recently installed a new 16kw Generac Generator purchased from RKS Power Solutions in Norwalk, OH. This install now allows Citizens Ambulance to run our entire building during a power outage off of a natural gas supply. This installation was funded by many donors including, but not limited to, Bendix, Wakeman Red Cap Aerie #4354 FOE, RKS Power Solutions, Birmingham Lions Club and a memorial donation from the Van Dootingh family. Thank You to all of our donors throughout the year, without you many projects would not be possible!!

Hands ONLY CPR

Purchase of a New Ambulance

On September 26, 2018, our new ambulance was put into service. Medic 1 is a McCoy Miller 2018 Ford E-450. On its first day of operation, our Paramedics and EMTs responded to seven emergencies in 24 hours. Medic 1 was purchased from Burgess Ambulance Sales in Loudonville, OH. Medic 1 is equipped with the latest technology, including but not limited to LED lighting, Computer-Aided Dispatch (CAD), digital radios, full safety harnesses for staff, and advanced cardiac monitors. A new patient cot also provides upgraded security for our patients.

MEDIC 1 was purchased by the Vermilion River Ambulance District comprised of representatives from the Village of Wakeman, Wakeman Township, Florence Township, and Townsend Township.

Citizens Ambulance Service Employees and Board of Directors would like to sincerely thank the Vermilion River Ambulance District for their continued support for the past 40 years!

Donor Drive

Citizens Ambulance Service offers a unique opportunity to the community through our annual donor drive. Our donor drive provides member families the peace of mind of not having an additional bill over and above their insurance. If you or your family have donated to our donor drive in the current year and need Citizens Ambulance in an emergency situation, we will bill your insurance, and whatever they do not cover….we waive! Citizens Ambulance uses member funds to supplement tax levies in order to provide the best medical care possible. For more information or to donate please visit our donor drive page!

Make your donation go even further. Ask your employer today if your organization has a matching gift program and you could increase your donation to Citizens Ambulance Service!! Contact us for more information.*

Are you making a donation to United Way?? If so, designate all or a portion of your donation to Citizens Ambulance Service and we will receive 100% of the designated amount.*

Thank You for your continued donations and support!!!

*All donations are tax deductible

Donor Drive Page